Most professions have a code of ethics that governs what members can and cannot (or should and should not) do. Editing, unlike many professions, lacks a standard code of conduct or ethics. Whatever code governs editing, it is unwritten and unique to the individual.
Consider this issue regarding billing. The editor and the client agree that the editor will be paid on an hourly basis but that the client has a budget. In the course of the negotiations, the editor asks the client what the budget is, and the client tells her. Let us assume that the budget is 100 hours at the agreed upon hourly rate.
The project goes much more smoothly than either the editor or the client expected, taking the editor 50 hours to complete. The question is: Should the editor bill for 50 hours or 100 hours?
I would have thought the answer was obvious, but in discussions with colleagues, I find that opinion is split. Some editors believe that the agreement was for an hourly fee and thus only 50 hours should be billed; others believe that although the fee was based on an hourly rate, the client expects to pay for 100 hours and the project was completed in less than the budget number because of the skill of the editor, consequently, the editor should bill for 100 hours — the client should not be rewarded for the editor’s extraordinary skill.
My follow-up to the latter argument is to ask what would happen if under these circumstances the editing took 125 hours: Should the editor bill for and the client pay for those additional 25 hours? In this case, there is yet a further split among the editors, this time among those who would charge for the 100 hours. Some say no, the client is not responsible because the editor knew there was an outside limit; others say yes, the client is responsible because the agreement was for an hourly rate, not a project rate.
Setting aside for the moment whether I agree or disagree with any of my colleagues, the bottom-line issue is one of ethics, and editors have no ethical code, outside of their own moral code, to guide them as to which decision is the correct decision. This is a failure of the editing profession and does harm to our clients.
A client really has no recourse against an editor except to not pay the invoice, not hire the editor again, not recommend the editor, and to sue the editor. The last option, to sue, is really a weak remedy except in the case of billing disputes. A number either adds up or it doesn’t, but word choice and quality of editing are matters of opinion.
In the example at hand, I think the only ethical editor is the one who bills for the 50 hours. When the editor bid her price, she did so knowing her skill level. The editor was in the best position to determine the likelihood of finishing within budget. That the client is getting an unexpected “bargain” as a result of the editor’s skills doesn’t really play into the equation. After all, doesn’t the editor include her skill level in determining her fee rate? Isn’t that one of the arguments editors make to justify why they charge more than another editor?
I think the other editors are wrong because the client doesn’t expect to pay the budgeted amount; the client expects to pay only for the actual hours the editing took with the budget amount acting as a maximum. In the instance where the editor went over the budgeted time, the editor’s underestimating the amount of work involved is not the client’s fault or problem; the editor is supposed to be the expert when it comes to editing and have the experience to estimate the time more accurately. Neither charging the client the budget amount nor for additional hours strikes me as justifiable.
That is the problem: They do not strike me as justifiable, but I cannot point to an ethical rule that governs the situation.
The scope of the problem is readily seen when it is understood that there are no guidelines for what constitutes a proper edit; no uniform rule that governs how a page is calculated; no clear outline of what copyediting, for example, includes or excludes; no universally accepted guidelines that have to be met to call oneself a professional editor. In terms of professions, editing is a Wild West.
What it means is that each editor should make these things clear to clients, preferably in writing. Doing so serves both the editor and the client because it clarifies the duties and responsibilities of each party and the remedies in case of violation. What is really needed is a code of ethics and conduct to which editors can subscribe and to which they can point clients. With such a code, a body of guiding principles, explanations, and opinions can be created. Essentially I am talking of the creation of a “style guide” for editor ethics.
Until that happens, however, we are stuck with personal ethics. It is not that personal ethics are necessarily or inherently bad, it is just that no one has an idea what action will be taken until the problem arises and the editor has to apply her personal code of ethics to the problem at hand. By that time, it may be too late; the problem may have gotten out of hand.
I do not know how one finds an editor whose personal code of ethics matches a client’s expectations. There are so many possible ethical disagreements that it is impossible to ask about them in advance. In the end, it comes down to trust. Trust can be a very shaky foundation for a business relationship in which the end product is but a collection of opinions, especially as loss of trust can be the result of misunderstanding.
What suggestions do you have?