Lyonizing Word: Some Favorite Features from Editor’s ToolKit Plus 2018

Jack Lyon

Making new macros with powerful features!

Bright-colored icons for all happy creatures!

Searching for typos with fresh wildcard strings!

These are a few of my favorite things.

                      (Apologies to Rodgers and Hammerstein.)

The new Editor’s ToolKit Plus 2018 has a wealth of new features, but I’d like to alert you to a few of my favorites, some of which are not immediately obvious but can be enormously useful.

Title-case all headings

If I had to pick a favorite out of all the new features, it would be this one. The previous version of Editor’s ToolKit Plus made it possible to select a heading, press a key (or click the mouse), and properly title-case the selected text. For example, a heading like this one—

THE GHOST IN THE MACHINE

or this one (Word’s default)—

The Ghost In The Machine

instantly became capitalized like this—

The Ghost in the Machine

with commonly used articles, prepositions, and conjunctions lowercased. That was great as far as it went, but why not make it possible to properly title-case all of a document’s headings without having to select them? That’s what this new feature does, for any text formatted with a heading style (Heading 1, Heading 2, and so on—or your own custom heading styles).

But this feature takes things even a step further, allowing you to automatically title-case headings in the active document, all open documents, or all documents in a folder — your choice. Now, rather than painstakingly capping and lowercasing by hand, you can have this feature do it for you, in seconds rather than hours.

But wait — there’s more, as they say on TV. This feature references a list of words so it knows what to lowercase, and you can edit that list to fit your needs. Obviously you’re going to want such words as and, the, of, and an, but what about beyond? How about through? Add or remove words to meet your own editorial style.

In addition, you can add text that you want to remain in all caps: USA, NASA, AARP, and so on.

Finally, you can even specify mixed case, with words like QuarkXPress and InDesign.

In my opinion, this feature alone is worth the price of admission. It will save you many an hour of editorial drudgery.

AutoMaggie

As you almost certainly know from hard experience, sometimes Microsoft Word documents become corrupted. (The technical term for this is wonky.) The standard fix, known as a “Maggie” (for tech writer/editor Maggie Secara, who has made it widely known to colleagues, although she did not invent the technique), is to select all of a document’s text except for the final paragraph mark (which holds the corruption), copy the text, and paste the text into a new document, which should then be free of wonkiness.

That’s simple enough, but section breaks can also hold corruption, so if your document has several of those, you have to maggie each section separately. Paragraph breaks also can become corrupt, in which case they need to be replaced with shiny new ones. The AutoMaggie feature in Editor’s ToolKit Plus takes care of all this automatically.

MacroVault batch processing

If you’re fond of using macros that you’ve recorded yourself or captured online, you’ll find MacroVault a truly revolutionary feature of the new Editor’s ToolKit Plus 2018. It was included with the previous version of the program as a way to easily access the macros you use the most, including automatically set keyboard shortcuts to run those macros. Now it takes your macro use to the next level, allowing you to run any of your macros on the active document, all open documents, or all documents in a folder.

Not only that, but you can specify which parts of a document you want to use — the main text, text boxes, footnotes, endnotes, headers, footers, and comments. This brings enormous power and flexibility to your macro collection.

FileCleaner saved settings

FileCleaner has lots of new (and useful!) cleanup options — so many, in fact, that I’ve had to put each kind of option on its own tab, one for each of the following:

• Breaks, Returns, Spaces, Tabs
• Dashes
• Hyphenation
• Formatting
• Text
• Punctuation
• Miscellaneous

But I think the slickest new feature in FileCleaner is the ability to save entire sets of options for future use.

Just enter a name for a set of options (for a certain client, a certain kind of manuscript, or whatever). Then click OK to clean up those options. The next time you use FileCleaner, you can activate that set of options again by clicking the drop-down arrow on the right. When you do, all of the options for that saved setting will become selected. You can save up to 20 different sets of options.

Speed!

My final favorite thing isn’t actually a feature. Instead, it’s the speed of nearly all the features in Editor’s ToolKit Plus 2018.

I originally wrote many of my programs back in the 1990s, using the clunky, old-fashioned WordBasic language. When Microsoft Word 97 was released, it featured a new language — VBA (Visual Basic for Applications), but it would also convert WordBasic macros into pseudo-VBA so the macros would continue to work in the new software. That pseudo-VBA has been the basis for my original programs ever since.

Now, in Editor’s ToolKit Plus 2018, I’ve rewritten most of the code from the ground up in native VBA. It took a long time to do that (nearly 28,000 lines of code!), but the resulting software is fast. NoteStripper, for example, used to strip notes to text by selecting, copying, and pasting each note. It worked, but if a document had lots of notes, it took a long time. Now, NoteStripper strips notes to text without selecting, copying, or pasting anything. Everything is done using the built-in text ranges of the notes and the document itself, and wow, what a difference!

For purposes of comparison, I just used NoteStripper on a document with 100 notes. The old version took 25 seconds — not bad. The new version took 2 seconds — making it more than 10 times faster than the old one. If you’re working on a big book with a short deadline, that kind of speed can make a real difference in your ability to get the job done.

In conclusion

I hope you’ll try the new Editor’s ToolKit Plus 2018 (which runs in Word 2016 on Macintosh, and in Word 2010, 2013, and 2016 on PCs), and that it will become one of your favorite things! If there are any features you particularly like, I’d love to hear what they are. If there are any features you would like to work differently, I’d love to hear about that as well.

Finally, if there are any features you think needed to be added, please let me know. I’d like to make Editor’s ToolKit Plus as useful as possible.

By the way, I continue to make improvements to the program almost daily. For that reason, if you’ve already installed Editor’s ToolKit Plus 2018, I strongly recommend that you download and install the most-recent version. You can download it here.

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Romanized Arabic in English Texts — Part 7: Style Guides for Islamic Texts

Ælfwine Mischler

Much of my early editing experience was in trade books on Islamic topics. Later, I started working for a large Islamic website, where I was asked to write a style guide and eventually became the head of the copyediting unit. Recently, I heard that an Islamic institute that produces videos and podcasts wanted to move into book production and was looking for editors. A perfect match! But when they offered me a book project, I had to reply with “Yes, but . . .” followed by a list of questions for them to answer before I — or anyone — could copyedit for them.

My questions were about author guidelines — that is, a style guide.

What Is a Style Guide?

If you have ever written a research paper, thesis, company report, or book, you most likely were given a style guide to follow. A style guide is a list of preferences for how things should appear in print. It includes such things as when to write numbers as words or numerals; when to use single or double quotation marks; when to use italics; how to cite sources.

Style guides such as The Chicago Manual of Style, New Hart’s New Rules, APA, MLA, and Turabian are quite general. There are more-specialized style guides for science, music, medicine, computer science, and Christian books, etc. While I have seen author guidelines from publishers of Islamic materials, I have not seen a larger style guide for Islamic topics. It should be enough to tell authors or editors to follow Chicago or Hart’s with the addition of paragraphs addressing the style questions below (and perhaps others that arise).

Much of what I have written here is specific to Islamic books, but many items can be adapted to other special subjects. If you are writing a style guide for a publishing house, this essay presents some items you need to decide on. If you are an author, you might have guidelines from your publisher, but I raise some questions that you should consider as a writer.

Style Guides for Special Subjects

Many of the author guidelines provided by publishers who deal with Islam or the Middle East are for academic books, and they deal mostly with how (or whether) to transcribe Arabic names and terms. Pious formulae, honorifics, and common expressions in Arabic are not likely to appear in such books.

But for Muslim authors writing trade books about Islam for either Muslim or non-Muslim audiences, pious formulae, honorifics, and common Arabic expressions often appear, and style issues arise about their use.

Transcription

I have written a lot about this in parts 1 through 4 of this series. For Arabic, some of the choices to be made are whether to use diacritics and:

• how to represent Arabic letters, especially those that have no equivalent in English (Part 1 and Part 2)
• whether or when to show assimilation with the article al- (lam shamsiya) (Part 3)
• how the a in al- will be dealt with when there is elision (Part 3)
• whether or when to omit or capitalize the article, and how to alphabetize names beginning with the article (Part 4).

Part 5 and Part 6 show how to insert special characters in Word.

Keep your audience in mind when you make style decisions. If you are writing an introductory text, do you really need to use diacritics? Readers unfamiliar with Arabic will probably find diacritics off-putting and meaningless.

Names of the Deity

Will you use Allah or God? Your decision might depend on the intended audience. Allah has 99 names. If you use any of them, will you use only the transcribed Arabic, only the English translation, or both? If you are writing a style guide, standardize the translation for use in all of your publications.

Capitalization

Will you capitalize pronouns referring to Allah/God? When I was in Catholic primary school in the 1960s, we were taught to capitalize all pronouns referring to God and Jesus, but the preferred style in most circles now is to lowercase the pronouns. However, many Christian and Muslim writers prefer to capitalize the pronouns (although Muslims lowercase pronouns referring to Jesus). If you do capitalize pronouns, remember to also capitalize relative pronouns who, whom, and whose when they refer to God.

What about throne, hands, eyes, etc. when referring to Allah’s? Many Muslim writers want to capitalize them.

Citing Qur’an 

Will you cite Qur’an verses by the name of the sura or by its number? If you choose to use the name, will you transcribe it or translate it? The sura names vary from one translation to another, and some suras have more than one Arabic name, so if you choose to use the name, it is best to also provide the sura number. Standardize the names of the suras of the Qur’an across your publications.

Most Islamic publishers allow quotations only from published translations. Which translation will you use?

Honorifics and Common Expressions in Arabic

Will you include honorifics, pious formulae, and common Arabic expressions? If so, will you write them in English or transcribed Arabic?

Some examples of these and their translations (taken from the Style Guide of the Islamic Foundation and Kube Publishing) are:

• ʿazza wa jall = Mighty and Majestic (used after Allah)
• bismillah al-rahman al-rahim = In the name of God/Allah, most Compassionate, most Merciful
• insha’Allah = if God/Allah wills

Ṣalawāt 

The Qur’an instructs Muslims to extend prayers for Allah’s blessing and peace (ṣalawāt) on the Prophet, but whether ṣalawāt has to be in print is another matter. Academic books outside Islamic studies do not use it.

Islamic publishers may have different styles. In academic texts within Islamic studies proper, Islamic Foundation and Kube, for example, place ṣalawāt in the foreword or introduction with a note to Muslim readers to “to assume its use elsewhere in the text.”

Ṣalawāt is more accepted in devotional texts, but publishers might restrict its use to after Muhammad, the Prophet, Messenger (of Allah/God), disallowing it in genitive constructions and after pronouns.

If you will use ṣalawāt in your book, will you write it in transcribed Arabic, translate it to English, abbreviate it (usually as pbuh for “peace be upon him” or ṣaw for the Arabic “ṣallallahu ʿalayhi wa-sallam”), or use an Arabic script glyph?

A word to the wise: If you use ṣalawāt spelled out, you are going to run up your word count. Write a code that will count as one word instead, for example [pbuh]. The copyeditor can still check whether the code is properly placed, and you can use Find and Replace at the end to change it to the form you want.

Technical Terms

Remember your audience. If you’re writing an introductory-level book, keep foreign technical terms to a minimum.

When you do introduce a technical term in the text, will you write the Arabic transcription or the English translation first? Will you put the translation in double quotation marks, single quotation marks (a common practice in linguistics), parentheses, or parentheses and quotation marks? Will you also show the Arabic script? After the initial use, will you use the Arabic term or the English translation? If the former, will you italicize the word only on the first use or on all uses? Will you put a glossary in the back of your book?

Create a list of words that have been accepted into English and that will not be treated as foreign words (that is, not written with diacritics or italics).

Conclusion

Obviously, questions about ṣalawāt are specific to Islamic books, but if you are writing about other religions or other cultures, you can adapt many of the questions about styling technical and foreign terms and expressions to your subject. Keep your audience in mind when making your decisions. Make things easy for your readers.

Ælfwine Mischler is an American copyeditor and indexer in Cairo, Egypt, who has been the head copyeditor at a large Islamic website and a senior editor for an EFL textbook publisher. She often edits and indexes books on Islamic studies, Middle East studies, and Egyptology.

Thinking Fiction: Indie-Editor House Style, Part Three — Themes and Variations

Carolyn Haley

Dialogue is a big area of editorial focus in fiction. It presents multiple technical issues — making sure all open quotes are paired with close quotes; punctuation is inside or outside the quote marks as appropriate; terminal punctuation is there at all; quote marks are right-side-up and/or have no spaces around them, and are “curly” (typographer style) versus straight.

It also presents issues regarding who said what and how, and whether that information is needed. The primary content elements are identifier tags (the who part) and writing style (the how part). Two simple examples: “Let’s sneak up the back stairs,” he said quietly, versus, “Let’s sneak up the back stairs,” he whispered; and “Ready, aim, fire,” he shouted loudly, versus just, “Ready, aim — fire!”

My house style regarding dialogue is to emulate what I see in the hundreds of traditionally published books I read and review annually. The accepted wisdom is to minimize tag use (e.g., he said), use an appropriate tag when needed (e.g., he whispered), and/or bracket the words with an action so the reader can follow the exchange (e.g., The general stood behind the troops and counted down with his arm. “Ready, aim — fire!”).

Dashes and Ellipses

Em dashes (—) and ellipses (…)occur often in novels to signify broken or interrupted speech or thoughts (em dash), or hesitant or trailing-off speech or thoughts (ellipses). Regardless of purpose, they have to be handled consistently in a manuscript. They are handled differently in manuscripts destined for electronic versus print production, which adds a formatting element to the editor’s equation.

My default practice is to edit for print production. More and more, though, my clients intend from the get-go to self-publish in e-book and/or print. I now need to negotiate up front how I will format the edited material I deliver. Some authors prepare e-books themselves; others send out their edited manuscripts for formatting, or publish through a service that does the e-book prep work for them; while some want me to do that prep as part of the edit.

In manuscripts intended for submission to traditional publishers or for self-publishing in print, the em dash without spaces on either side (closed up) is the preferred style. At production time, a typesetter will finesse line length and word spacing so line breaks occur correctly. MS Word files containing em dashes transfer well to page-layout programs; in submitted-for-consideration manuscripts, an author using em dashes (vs. double hyphens or en dashes) sends a subliminal signal to the acquiring editor that they either know what they’re doing or have worked with an editor and the manuscript is in respectable shape.

In manuscripts intended for self-publishing for e-readers, however, the em dash without spaces can be a hindrance. It adheres to the words on either side, and in text that will be enlarged or shrunken at will by the reader, the clumped-together words plus em dash can cause some funky spacing on the reader’s screen because of word wrap on variable scales. The dashes, therefore, have to have spacing around them, and ideally be attached to the preceding word with a nonbreaking space so word and dash will wrap together. In some cases, the e-book producer prefers an en dash ( – ) with spaces around it. For .epub files in particular, the ideal is for any dash to be a Unicode character.

Whatever the situation, somebody has to take care of dash detail. I offer value-added to my clients, where viable, by taking care of it myself.

The same is true for ellipses. In conventional print production, ellipses comprise nine elements: word+space+point+space+point+space+point+space+word. Typesetters insert hard spaces in this sequence to avoid line breaks between the points. I can do that in Word as part of grooming the text during an edit, and often do. Manuscripts slated for e-book production, though, work best if the ellipses are coded as a single character — a three-point unit without spaces between the points, with or without spaces before and after. Spacing around the three-point character allows for better wraps during enlargement or shrinking.

Again, this is a formatting detail I can provide or ignore, depending on the client’s desires. Where it applies to house style is establishing with the author what route to take, then performing the task and recording the choice in the style sheet.

Putting It All Together

I communicate my house style through the style sheet I produce for each manuscript. I start by listing my core references.

References used for general style

• Merriam-Webster’s Collegiate Dictionary, online unabridged, first variant used unless indicated
• Chicago Manual of Style, 17th ed.
• Garner’s Modern English Usage, 4th ed.
• Multiple online sources

Some manuscripts are clean and simple, so I stop there. Others require lookups from throughout my library and the Internet, which I don’t list unless a particular project requires heavy, repeat consultation.

For example, one militaristic science fiction novel included many biblical quotations. In checking the quotes for accuracy, I discovered there are multiple versions of the Bible, and quote checks among them showed variables in phrasing. The differences could be just a word or two, or complete sentences. In this client’s book, a few checks against his phrasing showed that the King James Bible matched his work most closely, so I made sure that all the quotes in the novel aligned with the phrasing of the King James version, which I listed on the style sheet as a resource.

In the same manuscript, I had to check a lot of firearms, too, so I listed my primary resource: the annual edition of the Gun Digest catalogue. Another author switched back and forth between metric units and other measurement systems. After checking which the author wanted, I converted those numbers in the text. Years ago, I found a website I like to use for that purpose (www.convert-me.com); when I use it a lot, I list it to show the author where I got my numbers.

This information is all I provide on the style sheet for references. I don’t think a client needs to know every single book or website I use to check something. I list the top three or four resources to make the point that I employ the tools of my trade and have indeed checked items that needed verification. This signals the same point to other publishing professionals who might follow me in the chain, such as a proofreader or an agent, an acquiring editor, or a publisher’s in-house editor. My resource list tells them the manuscript has been professionally edited and which frame of reference the editor used.

Next on the style sheet, I provide a bullet list of applicable generalities. While these mainly concur with the core references, they accommodate any dominant deviations and reflect things done globally to the manuscript. Here’s an example from a contemporary time-travel fantasy.

Conventions followed in this manuscript

• add ’s in singular possessives ending in s (Dr. Jones’s, Professor Albates’s, his boss’s)
• cap first word of full sentence after colon
• cap honorifics and titles in direct address or referral (Father vs. my father; King Ageis vs. the king)
• cap university class and division names (Modern Physics, Thermodynamics, Psychology, Biochem; but: the medical school, the business school)
• cap software or keyboard commands (Run, Stop, Send) and lever positions (Drive, Park)
• comma after long introductory phrases (4+ words) and to separate long compound sentences
• comma before last item in series (friends, students, and professors)
• comma before terminal too, anyway, though, either [untracked]
• distinction made between each other (two) and one another (several), except in dialogue
• ellipses = traditional print version ( . . . ) with hard spaces between points to prevent breaking at line ends
• italics for book and media titles; foreign languages; ship names; emphasis; sounds (pop); telepathy; thoughts/inner speech/remembered speech; unspoken language (she mouths, Everything is always okay); words as words (To her, okay is the male equivalent of the female favorite, fine.), letters as letters; dreams; text messages
• no comma between easy-flow coordinate adjectives where meaning is clear (hot clammy darkness, large green leaves, low sweet sound)
• no comma in common informal expressions (“Oh my,” “Oh yes”; but: “Yes, sir”)
• no s in –ward words (backward, upward, toward) [untracked]
• no single quotes used except for quotes-within-quotes
• numbers spelled out zero through one hundred, plus round hundreds, thousands, fractions, and any in dialogue (except years and other special items, e.g., firearms and ammo [.50, 9 mm])
• numerals for dates, decimals, huge numbers (10⁴³), alphanumeric combinations (3-D, Fortune 500, room 603, I-82, serial number 34321-KT-14133, section 9B5, DL99 maintenance drone)
• title caps in quotes for signs (“No Trespassing”), including tattoos

After this summary, I provide an alphabetical list of terms. These cover anything I look up to confirm that the dictionary or style guide differs from what the author uses, along with proper nouns that aren’t addressed elsewhere in the style sheet, words unique to the manuscript, foreign-language terms or phrases, any word including a diacritical mark, technical terminology, and whatever else might be relevant. Here are a few examples from a contemporary fantasy novel:

amid (vs. amidst)

among (vs. amongst)

ax (vs. axe)

back seat (vs. backseat)

blond (masc. & generic); blonde (fem. n.)

co- (hyphenated; co-anchor, co-worker [contrary to MW, save for co-opt])

decor (vs. décor)

facade (vs. façade)

naive (vs. naïve, but: naïveté)

And so on. In complex novels, the terms list can run for pages. Likewise the sections for characters and places, which I subdivide as needed for clusters — families, companies, opposing forces, human and alien societies, flora and fauna, spacecraft; whatever is appropriate for the book.

I also include chronology for stories with complicated timeframes and changing viewpoints. In simpler stories, which might take place in a few hours or a few days, in an obvious progression, I take care of any hiccups by querying in the manuscript rather than map out the complete timeline.

Balancing Act

Most of the time, dealing with variables is just a balancing act between upholding professional editing standards without interfering with a client’s voice and vision, and it occurs without client involvement. If something is especially sticky, or requires a global change throughout the manuscript, I contact the client and we work it out while the job is in process, rather than after I deliver the manuscript, so the client isn’t surprised.

As noted above, there are times when author preference prevails over house style. If the author keenly prefers something I object to, they can have their way. It’s not my book, and English is a complicated and fluid language. Authorities agree that they disagree on the fine points, so my house policy is to not slavishly adhere to something that isn’t critical. If I get too carried away with enforcing my preferences, I might exceed the scope of work and create deadline or payment problems with an alienated author. Who needs that?

Another factor to consider is that many fiction writers are passionately protective of their work. Indeed, some of my clients have come to me after bad experiences with other editors who got overzealous about “the rules.” The authors don’t necessarily know what the rules are; they only know that corrections were applied arbitrarily and heavily to change their prose for no apparent reason. I find being the replacement editor an uncomfortable position to be in. I work just as hard as other editors to learn my craft and might be inclined to heavily change the author’s prose, too. This is why I’m careful about defining the scope of my work with my clients.

Even with well-defined boundaries, though, occasions arise when an author wants to keep something that I know to be technically wrong according to acknowledged authorities, or silly/stupid/counterproductive/embarrassing according to my own common sense. In those cases, editorial rules have to be trumped by human ones, such as the Golden Rule (“Do unto others as you would have them do unto you”) and the copyeditor’s mantra (“It’s not my book, it’s not my book . . .”).

The bottom line is customer satisfaction and paid bills. If I can see a problem client coming, I’ll decline the work opportunity, but if something conflicting develops during an otherwise going-well job, I will concede that “the customer is always right” and give them what makes them happy. (To guard against that policy getting out of hand, I’ve inserted a clause in my contract that holds the client responsible for the ultimate content of the book.)

Absent passionate client feeling about a particular point, I focus on choosing between correctness and appropriateness. As long as the text is clear, consistent, and using variations allowed by reference works honored by the publishing industry, I find no need to interfere with an author’s writing style and overload a manuscript with markups. After all, a writer’s choice of spelling or punctuation may be perfectly correct according to one authority but not another, such as one or more of the core references underpinning my house style.

Why a House Style Works

Having a house style, I’ve found, allows greater efficiency when editing a novel because I spend less time looking up rules and spellings, and weighing alternatives against each other. The act of establishing and fine-tuning a house style forces me to make both macro and micro choices about my editorial approach, and following a house style makes me consistent within a single project as well as across all projects. The combination gives me the editorial equivalent of what novelists seek for themselves: an individual voice.

We may never discuss the nitty-gritty of my editorial choices, but on the rare occasions when clients do question a choice, I have a basis upon which to answer and discuss. This increases their confidence in my ability and helps us communicate better. The result is a mutually satisfying editing job that often brings a client back with their next novel, and encourages referrals. That achieves my ultimate goal: a win-win relationship between author and editor, resulting in a better novel with its best chance for success in the author’s chosen market.

Carolyn Haley, an award-winning novelist, lives and breathes novels. Although specializing in fiction, she edits across the publishing spectrum — fiction and nonfiction, corporate and indie — and is the author of two novels and a nonfiction book. She has been editing professionally since 1977, and has had her own editorial services company, DocuMania, since 2005. She can be reached at dcma@vermontel.com or through her websites, DocuMania and New Ways to See the World. Carolyn also blogs at Adventures in Zone 3 and reviews at New York Journal of Books, and has presented on editing fiction at the Communication Central conference.

On the Basics — Freelancing Means Many Bosses

Ruth E. Thaler-Carter, Editor in Chief

Many colleagues go freelance to get away from a difficult in-house boss, and certainly one of the pleasures of being a freelance editor is being your own boss. What many of us don’t realize when we go out on our own is that being a freelancer means having many “bosses” — and learning how to deal with the variety of behaviors or quirks that can involve.

When I’ve mentioned this in presentations or group discussions, by the way, some colleagues have objected to the word “boss.” I’m not an employee, because my client relationships do not fall into the guidelines established by the IRS that define an employee vs. an independent contractor and I don’t work only for one client, but I do think of my various clients as being my bosses in a way. While we don’t work together onsite every day, they set out the nature of an assignment or project, and I am expected to respond to their preferences and requirements. I don’t see the term as negative. However, if it makes our readers more comfortable, please feel free to substitute “client” for “boss.”

The Time Challenger

I still remember someone I wrote for years ago who called me at about 9:15 in the morning of the day a current assignment was due. I thought I had until 5 p.m. — close of business — on deadline day to send her my article, which was how my other clients operated, but she defined the deadline as first thing on that day. I didn’t realize that until I was running late according to her clock because time of day hadn’t come up in our conversation about the assignment.

Luckily, I was almost done with the article and just proofing my work, so I was able to send it to my client within the hour and be done well before the end of the day. I would have liked to give it more time, but we can’t always control these timelines.

Lesson learned: It isn’t just that some “bosses” expect to receive freelance assignments at the start of the deadline day, while others don’t care as long as your work reaches them by close of business on that day. It’s that different bosses/clients have different work and management styles. One aspect of succeeding as a freelancer is figuring out the work styles or preferences of everyone we work for, so we can head off any problems or conflicts that could arise in the process of handling a project. And you thought it was a challenge understand how your last in-house boss wanted things done!

What are some other client personalities, and how can you deal with them?

The Micro-manager

Just like a supervisor in a full-time workplace, a freelancer’s client — boss — can be a micro-manager. That kind of client is constantly in touch about the project, asking how it’s going, second-guessing your style decisions (and sometimes contradicting them), and otherwise halting your momentum.

You can’t change that personality, but you might be able to reduce the stress it creates for you. Try to set limits on interruptions. Use Caller ID so you can let this boss’s calls go to voice mail. Let the client know that you’ll be turning off e-mail at certain times so you can focus on the project and do your best work on it.

The Scope-creeper

Some clients are poster children for scope creep — when the nature of a project keeps changing. They send new pieces to add to a manuscript, change their mind about the direction or voice of the document, ask for more sources or other material, and otherwise mess with the scope of the project. What starts out as a straightforward copy edit turns into a substantive or developmental edit that will take you far more time than expected and could actually cost you money.

You can’t make someone rein in themselves or their projects, but you can take steps to protect yourself. First and foremost, you can include “anti-scope creep” language in your contract or agreement before you even start the project. Try something along the lines of “This rate/fee is for the project as described. Additional requests or requirements may result in additional charges.”

If scope starts to creep, with or without such language in your agreement, speak up immediately. Let the client know that a request (or demand) is beyond what you originally agreed to do or charge, and that you might need more time and/or more money to accommodate it. Say that you prefer not to go beyond the original scope without the client’s confirmation that the change will require more time and additional payment.

The Disorganized

Then there are the “bosses” who are so disorganized that you can’t count on a genuinely final manuscript to focus on and actually edit. They change their mind about style details or even the style manual to follow. They might send you the wrong version of the project and not realize it until you notice that it is not really ready for you to work on it or you send back your edit — or at best, are halfway through it. They revise material while you’re still editing what they sent you. Such a boss makes every project a nightmare.

There is little we can do about a client who is so disorganized that we can’t even assume we have a workable version of a project. It helps to skim all the way through the manuscript before starting to edit it, so you can see major problems as early as possible and confirm that you have the right version to work on. If the client continues to chop and change while you’re trying to focus on getting the work done, you can aim for developing tactful language to nudge the client back on track.

If all else fails, be sure to keep a record of requests and changes so you don’t get caught in a crossfire or held responsible for deadline delays that the client has caused.

Have you encountered challenging “boss” behaviors or personalities? If so, how have you dealt with them? What worked — and what didn’t?

Romanized Arabic in English Texts — Part 6: Using AutoCorrect and FRedit for Special Characters

Ælfwine Mischler

As an editor and indexer, I often deal with texts that use diacritics to transcribe Arabic. In parts 1 through 4 of this series (Romanized Arabic in English Texts, Part 1 — Sources of Variations; Romanized Arabic in English Texts, Part 2 — Other Challenges for Editors; Romanized Arabic in English Texts, Part  3 — Spelling the Definite Article;  Romanized Arabic in English Texts, Part 4 — Omitting, Capitalizing, and Alphabetizing the Definite Article), I often mention the use of special characters, but until now I have not explained how to put them in your Word document. In Part 5, Romanizing Arabic in English Texts — Part 5: Inserting Symbols and Creating Shortcuts, I discuss how to insert symbols and create keyboard shortcuts. In this part, I discuss how to use AutoCorrect and FRedit for special characters.

AutoCorrect

Thanks to Geoff Hart and his Effective Onscreen Editing, for this method (and I highly recommend his book for all editors and writers).

1. Go to the Insert tab and Symbol menu.

2. Choose the font and subset.
3. Find and select the character you need.

4. Click on AutoCorrect in the lower left.

5. In the Replace box, type some combination of keystrokes that will be easy to remember — usually best encased in some form of brackets — and then click on OK.

Now every time you type that combination, it will change to the special character you want. In my example, I chose [n-] to AutoCorrect to ñ (Unicode 00F1). If you don’t want the keystroke combination to change in a particular instance, just type Ctrl + Z (Undo). You can repeat this with all the special characters you need. In the screenshot, you can see some of the other AutoCorrect combinations I have created for the work I do.

It is sometimes difficult to find the characters you need in the Symbols table. If you have the Unicode values of the characters you need from your publisher or another source, you can also access AutoCorrect from the Word Options dialog box.

First, collect all the symbols you need and their Unicode values, either in another document or in your current document. I have collected all the Unicode characters that I use in one file, with their Unicode values, and the AutoCorrect coding that I use.

1. If you are working in Word 2010 or a later version, go to the File tab > Options > Proofing > AutoCorrect Options. If you are working in Word 2007, use the Office button to get to Word Options.

2. Then follow the steps above to create AutoCorrect codes for each character, using copy-paste to put the character in the With box.

Identifying a Character: More than One Way to Stick a Macron on a Letter

Another useful trick I learned from Geoff Hart’s book is how to identify a special character in a document that I am editing. Put your cursor immediately after a letter and hit Alt + X. The letter will change to its Unicode value. Hit Alt + X again and the character will appear again.

You can also use this method to insert a special character. Type the code and then Alt + X. If your special character is to come immediately after a numeral (such as if you are inserting a degree symbol), insert a space after the numeral, then delete the space after you insert the special character. Allen Wyatt gives more details on this in his Word Tips.

Being able to identify a character this way is handy if you come across an odd-looking character, or if you want to check whether your author has used the correct characters. There are various similar-looking characters to represent Arabic ayn and hamza, and I often have to check them. I can use the FRedit macro to highlight either the correct or incorrect characters as I find the need.

FRedit Macro

FRedit is a free macro available from Paul Beverley at Archive Publications. The FR is for Find-Replace. Paul has also provided videos to show you how to use this and other macros he has written.

You can use FRedit to replace your codes with special characters, similar to the way you would do it with AutoCorrect. The difference is that in using FRedit, your codes can be case-sensitive and your changes will not be made immediately as you type but later, when you run the macro. Collect all the special characters and your codes in one Word document to be used any time with FRedit.

When I have used editing software to check for inconsistencies, it did not recognize the difference between a plain letter and the same letter with a diacritic on it. I told Daniel Heuman of Intelligent Editing Ltd., creators of PerfectIt, about this, and sent him a sample file and a list of Unicode characters that I use for Arabic. He recently wrote to me to say that they had fixed the bug that caused this problem. I have tested it briefly and it is not quite right, but I will work with Daniel on this. With a combination of PerfectIt and FRedit, you should be able to catch most inconsistencies in files with special characters.

If you are editing rather than writing, you can use FRedit to automatically highlight — or, if you prefer, change to a different color — all of the special characters in a document. I find this useful because it draws my attention to the characters and makes it easier to see if a word is spelled once with a diacritic and once without, or if a different character was used.

If you are already familiar with FRedit, this image from the macro library will be understandable. This macro highlights all of these characters in yellow. I added the ones I needed to the ones provided by Paul. You could write similar macros that would highlight all of the single open quotation marks (sometimes used for ayn) in a second color and all of the apostrophes (sometimes used for hamza) in a third color — but note that it will also highlight these characters when they are used for other purposes.

Remember that I said there is more than one way to stick a macron on a letter? I was editing a document with a lot of transcribed Arabic titles at the time I was learning to use FRedit. I used the macro to highlight the Unicode special characters of my choice and was surprised that some letters that clearly had macrons were not highlighted. Using the Alt + X trick, I discovered why: A different character — a macron alone — had been used on those letters. They had to be changed to the correct Unicode character. FRedit made it easy to see which characters needed fixing because they were left unhighlighted.

You should now find it easier to use special characters in Word. In Part 5, I explained how to insert special characters by using the Insert Symbol feature and by creating keyboard shortcuts, which are suitable if you do not need a lot of different characters. In this part, I have explained two methods to use when you need a lot of different special characters. With AutoCorrect, you create codes that change to the desired special characters as you type. With FRedit, you create codes that change to the desired special characters when you run the macro (at the end or periodically as you work on a long file). You can also use a FRedit macro to highlight special characters so you can spot inconsistencies more easily in spelling and see any characters that look like the ones you want, but are in fact something else.

Ælfwine Mischler is an American copyeditor and indexer in Cairo, Egypt, who has been the head copyeditor at a large Islamic website and a senior editor for an EFL textbook publisher. She often edits and indexes books on Islamic studies, Middle East studies, and Egyptology.