An American Editor

May 14, 2014

Are University Presses Missing Out on Sales?

I recently bought a half-dozen hardcover books published by university presses, such as The Myth of Seneca Falls: Memory and the Women’s Suffrage Movement, 1848-1898 by Lisa Tetrault (University of North Carolina Press) and Confronting the Good Death: Nazi Euthanasia on Trial, 1945-1953 by Michael S. Bryant (University Press of Colorado). I considered buying several more books published by university presses but didn’t, and it is the reason why I didn’t and the reason why I didn’t buy the books I did buy directly from the presses that is the topic of this article.

(On the off-chance someone from a university press is reading this essay, let me say that the way I found some of the books — both those bought and those I thought about buying — is from ads in the New York Review of Books or their being reviewed or mentioned in a review in the NYRB.)

What would have induced me to buy the additional books even though the cost was high?

As is typically the case with university press books, they are expensive and only slightly discounted (usually 5% to 10%) by booksellers. Consequently, I think carefully about whether to buy a book. The other problem is that although I want to buy the hardcover for my library, I would prefer, in many cases, to read the book as an ebook. Some of the books, like the two I identified above, are not available in ebook form; others that I did consider buying but didn’t buy are available in both print and ebook formats.

And that is where the university presses are failing in their sales pitch. Why not make their books more attractive by including a free ebook version to anyone who pays list price? I know that rather than save 5% on a book, I would rather have a free ebook version, and I am confident that there is a group of consumers who think the same.

I grant that many of the books published by university presses are of interest only to academics. I own several that I would be surprised even if fellow academics found comprehensible, but which I bought because I am interested in the topic. (Alas, these books are so dense that years later they are still unfinished, although they do look nice on my library shelves.)

I understand that an ebook is not cheap to produce. However, if properly planned for during the production stages of the print book, the cost is significantly less than if the job had to be tackled from the beginning. If done simultaneously with the print version, the cost is very minimal today.

The idea of buying the hardcover version and getting a free ebook version is not new but it is an idea that has yet to be implemented fully by university presses.

The logistics are not all that difficult. More difficult is getting people to part with $60 for a book, even with a free ebook. University presses charge such high prices because sales are expected to be very limited, in some instances at most a few hundred books. But I suspect that their books would have increased sales with the ebook sweetener. Perhaps not lifting a book into six-figure sales, but perhaps into five-figure sales.

Yet it is not enough to have such a program in place; it has to be advertised. If I were running the university press, I would start by advertising that for a limited time, if a reader buys the book directly from the press, the reader will also receive the free ebook. Eventually I would expand the program so that booksellers could also offer the free ebook.

Once I started advertising the buy-with-free-ebook scheme, I would be certain that I did at least two things: First, I would be sure to add purchaser names and addresses to my mailing list so I could notify them of new releases and deals. Second, I would track sales carefully to try to determine whether the bonus ebook increases nonacademic sales.

University presses serve a very important function in publishing. The question is for how much longer will they be able to survive and fulfill that function in the absence of increased sales. Because their function is to publish academically worthy books rather than “bestsellers,” profits and sales numbers — although important — are secondary considerations. But at some point, as some university presses have already discovered, they become primary considerations.

Few university presses are prepared for that moment when profits and sales numbers become primary considerations; it goes against the primary purpose of the press. But thinking about how to increase sales, making plans to do so, and implementing those plans is something every university press should do. For buyers of university press books like me, one answer to how to increase sales is to include a free ebook version of the hardcover book. I know that had at least several, if not all, of the books I considered buying but decided not to buy had included the free ebook, I would have bought the books.

Would a free ebook version induce you to buy a book?

Richard Adin, An American Editor

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June 10, 2013

On Today’s Bookshelf (XIII)

It has been months since I last shared what I am reading with you. (If you are interested in reading prior On Today’s Bookshelf articles, please click the link “On Today’s Bookshelf” above.) Alas, I wish I could say that my to-be-read pile is getting smaller, but it isn’t. It seems as if not a day passes when I am not adding yet another book or two or three to the TBR pile; although I am managing to make my way through the books, I am adding new books faster than I can read what books I already have in the TBR pile.

In a way, my situation has become more complicated. Recently, Barnes & Noble sent me a coupon for a great deal on the Nook HD or HD+. The HD is a 7-inch tablet with a 720p screen; the HD+ is a 9-inch tablet with a 1080p screen. I already own — and am very happy with — a 7-inch Nook Tablet (it’s just not high definition) but after looking at the device in my local B&N, I couldn’t pass up the opportunity to buy the HD+ for slightly more than half price. So now I have a Sony 7-inch eInk reader that my wife uses, a 7-inch Nook Tablet, and a 9-inch Nook HD+ Tablet.

What I have done is divide my books. On the Nook Tablet, I read fiction; on the Nook HD+ I am reading nonfiction and occasionally watching a video. The Nook HD+ is perfect for nonfiction and for PDF documents. However, the more I use the HD+ tablet, the more I like it, so I expect it won’t be long before all my books are on the HD+.

Here is a list of some of the books that I am reading (or acquired since the last On Today’s Bookshelf post) either in hardcover or in ebook form:

Nonfiction —

  • If Rome Hadn’t Fallen by Timothy Venning
  • The March of Folly: From Troy to Vietnam by Barbara Tuchman
  • Cleopatra: A Life by Stacy Schiff
  • The Black Count: Glory, Revolution, Betrayal, and the Real Count of Monte Cristo by Tom Reiss
  • Empire: What Ruling the World Did to the British by Jeremy Paxman
  • Beyond Belief: The Secret Lives of Women in Extreme Religions by Susan Tice & Cami Ostman
  • Inside the Centre: The Life of J. Robert Oppenheimer by Ray Monk
  • Hitler’s Commanders by Samuel W. Mitchum, Jr.
  • Carthage Must be Destroyed by Richard Miles
  • Thomas Jefferson: The Art of Power by Jon Meacham
  • Perfect Victim by Christine McGuire & Carla Norton
  • A World Lit Only by Fire: The Medieval Mind and the Renaissance by William Manchester
  • Scandalous Women: The Lives and Loves of History’s Most Notorious Women by Elizabeth Mahon
  • The End: The Defiance and Destruction of Hitler’s Germany 1944-1945 by Ian Kershaw
  • Belisarius: The Last Roman General by Ian Hughes
  • The Forge of Christendom: The End of Days and the Epic Rise of the West by Tom Holland
  • All Hell Let Loose: The World at War 1939-1945 by Max Hastings
  • The First Four Notes: Beethoven’s Fifth and the Human Imagination by Matthew Guerrieri
  • The Sun and the Moon: The Remarkable True Account of Hoaxers, Showmen, Dueling Journalists, and Lunar Man-Bats in Nineteenth-Century New York by Matthew Goodman
  • Caesar: Life of a Colossus by Adrian Goldsworthy
  • The Etymologicon: A Circular Stroll Through the Hidden Connections of the English Language by Mark Forsyth
  • A World on Fire: Britain’s Crucial Role in the American Civil War by Amanda Foreman
  • Cicero by Anthony Everitt
  • Return of a King: The Battle for Afghanistan 1839-1842 by William Dalrymple
  • The Murder of the Century: The Gilded Age Crime That Scandalized a City & Sparked the Tabloid Wars by Paul Collins
  • The Rape of Nanking by Iris Chang
  • The Publisher: Henry Luce and His American Century by Alan Brinkley
  • The Second World War by Antony Beevor
  • The Watchers: A Secret History of the Reign of Elizabeth I by Stephen Alford

Fiction —

  • House of Steel: The Honorverse Companion, Vol. 1 and In Fury Born (2 books) by David Weber
  • Antiagon Fire by L.E. Modesitt, Jr.
  • Inda; The Fox; Treason’s Shore; and King’s Shield (4 books) by Sherwood Smith
  • The Lies of Locke Lamora by Scott Lynch
  • The Purples by W.K. Berger
  • City of Dragons and Blood of Dragons (2 books) by Robin Hobb
  • The Serpent’s Tale; A Murderous Procession; Mistress of the Art of Death; and Grave Goods (4 books) by Ariana Franklin
  • I am Forbidden by Anouk Markovits
  • The Cadet of Tildor by Alex Lidell
  • Season of the Harvest and Forged in Flame (2 books) by Michael R. Hicks
  • The Daylight War by Peter V. Brett
  • A Walk Across the Sun by Corban Addison
  • The Blade Itself; Last Argument of Kings; and Before They are Hanged (3 books) by Joe Abercrombie
  • Immortals of Meluha and The Secret of the Nagas (2 books) by Amish Tripathi
  • Game of Souls by Terry C. Simpson
  • Ruins of Legend; Nature Abhors a Vacuum; and In Defence of the Crown (3 books) by Stephen L. Nowland
  • The Traitor Queen by Judi Canavan
  • The Concubine’s Daughter by Pai Kit Fai
  • The Pledge by Kimberly Derting
  • Little, Big by John Crowley

That’s some of what I am currently reading. I’ve got about a dozen hardcovers on preorder and a growing list of hardcovers I want to purchase.

Please feel free to share your reading list with us. Doing so may well bring your favorite authors some new readers.

January 16, 2013

On Today’s Bookshelf (XII)

I can’t keep away from books, which is probably why I retired from my life as a lawyer and became an editor. Once books and reading get hold of you, they never let go — somewhat like that alien being in the latest science fiction thriller. It has been quite a while since the last On Today’s Bookshelf (March 2012), so here are a few of the hundreds of books and ebooks I have acquired since then —

Hardcovers —

  • Fairness and Freedom: A History of Two Open Societies: New Zealand and the United States by David Hackett Fischer
  • Princeps by L.E. Modesitt, Jr.
  • The Story of Ain’t by David Skinner
  • Heaven on Earth by Sadakat Kadri
  • Henry Ford’s War on Jews by Victoria Saker Woeste
  • On Politics: A History of Political Thought by Alan Ryan (2 vols)
  • When General Grant Expelled the Jews by Jonathan Sarna
  • The Atheist’s Bible by Georges Minois
  • Comprehensive History of the Jews of Iran by Habib Levi
  • The Story of English in 100 Words by David Crystal
eBooks
  • The Witness Quartet: Silent Witness, Privileged Witness, Expert Witness, Hostile Witness by Rebecca Forster
  • Voices of the Dead by Peter Leonard
  • The Stolen Crown by Susan Higginbotham
  • The Devil’s Cradle by Sylvia Nobel
  • Night Swim by Jessica Keener
  • Leaving Before It’s Over by Jean Reynolds Page
  • El Gavilon by Craig McDonald
  • Cooking the Books by Bonnie S. Calhoun
  • The Savior of Turk by Ron D. Smith
  • To Serve the High King by Fran LaPlaca
  • The Death of Kings by Marcus Pailing
  • Paradise Burning by Blair Bancroft
  • Daisy’s War by Shayne Parkinson
  • Cephrael’s Hand by Melissa McPhail
  • Song of Dragons: The Complete Trilogy by Daniel Arenson
  • The Phoenix Conspiracy by Richard Sanders
  • Circles of Light (6 vols) by E.M. Sinclair
  • Whispers of a Legend by Carrie James Haynes
  • The Other Worlds by M.L. Greye
  • Anca’s Story by Saffina Desforges
  • Blaze of Glory by Sheryl Nantus
  • Blue Murder by Emma Jameson

Many of the books and ebooks in the above lists I have yet to read. The lists are not recommendations, just a compilation of books and ebooks I have bought (or received as gifts) in the past few months. It is not a complete list. I’m sorry to write that my appetite for books grows much faster than my ability to read the books.

I looked at my to-be-read pile of books and discovered that I have more than 2,500 books waiting for my attention. (At the time of On Today’s Bookshelf (XI), my TBR was approaching 500 books, of which about 70 were hardcovers. I wish I could say I made a serious dent in that TBR pile before going on a shopping spree, but I didn’t.) Fortunately, most of the books are ebooks, so they take up little physical space.

One part of my problem as regards hardcover books is that most of the hardcover books in my TBR pile (and in the list above) lead me to buy other books. I will read an interesting point in a book, look at the note to the point, and decide I need to buy a copy of the book cited by the author in support of the interesting point.

A second part of my hardcover problem is that I have a long-term subscription to The New York Review of Books, each issue of which I faithfully read — both articles/reviews and the advertisements — which leads me to buy even more hardcover books.

Then I run into the problem of favorite authors coming out with new books, some of whom are very prolific, publishing a couple of new hardcovers every year.

At least when I retire, which is likely to be years from now, I won’t wonder what I’ll be doing. I’ll be attacking my ever-increasing TBR.

August 13, 2012

On Books: Value in an eBook World

eBooks have changed the way we think of value in regards to books. For myriad reasons, ebookers think that the price of ebooks should be no more than the price of a mass market paperback, and often less. Price is a reflection of value.

Much of the thinking revolves around a central point: unlike pbooks, ebooks are intangible — just a collection of bits and bytes. Yes, there are other reasons, too, such as the lack of secondary market value, lower production costs, restrictions on usage, and the like, but the reality is that most of the conscious and unconscious reasoning revolves around the matter of intangibility.

When I buy a pbook for $15, I have something solid to hold in my hand. I can put it on a shelf and admire its cover beauty; I can open the book and feel the pages as I turn them. An ebook lacks all of the sensory qualities of a pbook — it is intangible. The sensory experience lies with the reading device itself, not with the ebook.

I am aware that many ebookers pooh-pooh the sensory argument, but it really is not so easily dismissed. Many of the things that ebookers complain are restrictive about ebooks are not restrictive about pbooks because of the sensory experience. More importantly, it is difficult to become enamored with bits and bytes, yet the beauty that a pbook can project addresses the needs of multiple senses.

I think it is this sensory deprivation that drives the value argument. eBooks are of less value because they provide less of a sensory experience. We pay $100 for an ebook reader without a great deal of thought because it appeals to multiple senses; we complain about a $14.99 ebook price because it appeals to a limited number of senses.

Think about a rose. Do we value the magazine photograph of a rose the same as we value the physical rose in our hand? The photograph will last longer than the physical rose, yet we value the physical rose more than the photograph rose because the physical rose provides a more complete (and better) sensory experience.

Or consider this. Many more ebookers are willing to pirate an ebook — regardless of the rationalization given for doing so — than are willing to steal a pbook from a bookstore. Why is that? If the value is the same, the willingness to pirate/steal should be the same, yet it isn’t. I think it is because ebooks are intangible and thus viewed as of little to no value — ebooks simply do not ignite the same sensory experiences as pbooks.

Of course all of this ignores the fact that real value of a book — p or e — lies in the writing, not in its physical structure or presence. Yet when we talk about the value of books, the value of the content is rarely addressed. There is good reason for this. If we were to address the content value, then ebooks and pbooks should be equivalently valued. After all, the word content is the same, only the physical wrapper is different.

Another problem with addressing the content value is that the content value is not altered one iota by production costs (excluding editorial). If we value the content, we should value the content identically whether it cost $1 or $100 to produce. The production (excluding editorial) costs are wrapper costs, not content value.

eBooks have upset the valuation process. Prior to ebooks, value was determined largely by content. With the rise of ebooks, the wrapper has come to dominate the valuation argument and there is little to no discussion of content value. And this has consequences for the pbook world. This is what lies, I think, at the heart of the fear of the publishing industry: the idea that content will have little to no value, only the wrapper will determine pricing.

This tension between content and wrapper valuations is further fueled by the rise of the indie author. Readers are unwilling to gamble large sums on indie-authored ebooks from authors with whom they have little to no familiarity. If an indie author publishes a pbook and prices it similarly to other pbooks in its genre, readers are willing to pay that price even if they do not know the author because the price is aligned with what they expect to pay.

Yet this does not translate to indie-authored ebooks, where there is resistance to paying the higher pricing found with traditionally published ebooks. Consequently, indie-authored ebooks tend to be drawn to the lower end of the pricing scale. With the large number of ebooks found at that lower price point, that lower price point becomes a standard for the ebook. Again, valuation is based on the wrapper, not the content.

The next few years will be interesting as regards ebook pricing. Will the valuation of ebooks change so that content is the decider or will the wrapper valuation continue to dominate and also make inroads in pbooks? Although it is often heard that content is king, ebooks appear to be the exception. For ebook valuation, the wrapper is king.

June 6, 2012

The eBook Effect: Buying and Reading More

I have been reading ebooks for only a few years, yet there has been a steady shift in both how I read books (a shift away from pbooks toward ebooks) and the number of books I buy and read (I buy and read more books than when I was buying just pbooks) since I entered the world of ebooks.

Recently, I started a trilogy by indie author Joseph Lallo, The Book of Deacon. As was true for many of the ebooks I have bought and read, the first book in the trilogy, also called The Book of Deacon, was free. And like other books that I have enjoyed, I have purchased the subsequent books in the series, The Great Convergence and The Battle of Verril. I do not intend to review the books in this article, other than to say that this is a 4-star epic fantasy series, well worth trying.

I mention the trilogy, because it got me thinking about my reading habits and about numbers. The first book in the trilogy, I “bought” at Smashwords. I read it on my Nook Tablet, and when I came to the last page, immediately went online via the Tablet to the B&N ebookstore and purchased book 2. Book 3 was purchased the same way. What surprised me was that my Nook library, after purchasing The Battle of Verril, had 186 ebooks in it — and I have had my Nook Tablet for only two months! I wondered, how many ebooks have I purchased over the years?

From just three ebookstores — Smashwords, B&N, and Sony — I have purchased 722 ebooks (again, “purchase” includes ebooks gotten for free and ebooks that I have paid for). Add in the ebooks I purchased at Kobo, Baen, and several other ebookstores, the quantity rises above 900; add in ebooks obtained from places like Feedbooks and MobileRead, and the number climbs above 1,100.

I haven’t yet read all of the ebooks I purchased, but I am working away at the backlog, even as I increase the backlog by buying more ebooks. Since receiving my first Sony Reader as a holiday gift in December 2007 (the Sony 505), both my buying and reading habits have gradually, but dramatically, changed.

Before ebooks, I rarely bought indie-authored books. I also rarely bought novels. Nearly all my book purchases (at least 90%) were nonfiction, mainly biography, history, critical thinking, language, ethics, philosophy, and religion. I never cared much for the self-help books; I always felt that the only real self-help going on was the author helping him-/herself to my money. Books that I did buy either caught my eye on the bookshelf at a local bookstore, were reviewed in the New York Review of Books, The Atlantic, Smithsonian, The Economist, American Heritage, or other magazine to which I subscribed, or advertised in one of the magazines to which I subscribed. But the two primary sources for finding pbooks to buy were browsing the local bookstore and the New York Review of Books, including ads in the Review.

I didn’t buy indie-authored books because the authors were unknown and the books were expensive, especially as I only bought hardcover pbooks. Yet I did buy a lot of pbooks, rarely fewer than 125 pbooks a year (not including the pbooks my wife bought).

The advent of ebooks caused my reading and buying habits to shift. In the beginning of my personal ebook era, I continued to buy a large number of hardcover pbooks supplemented with a few ebooks. In the beginning, I was neither ready nor willing to simply move completely away from pbooks (which is still true). Nor was I ready nor willing to shift my focus from known authors and nonfiction to indie authors and fiction (which is no longer true). But as each month passed and I became more enamored with reading on my Sony Reader, I began to explore ebooks and with that exploration, came indie-authored fiction ebooks.

I am still unwilling to buy indie-authored nonfiction ebooks. I look at nonfiction books as both entertainment and sources of knowledge. Consequently, an author’s reputation and background remain important, and I still look to my magazines for guidance. However, where previously I rarely bought fiction and what fiction I did buy was not indie-authored, today I buy hundreds of indie-authored fiction ebooks. With the exception of perhaps a dozen nonfiction ebooks that I have purchased over the years (I bought the pbook first then decided to also buy the ebook version) and a handful of well-known fiction authors’ novels, every one of the more than 1,100 ebooks I have purchased are indie-authored fiction.

eBooks have had another impact on my reading in addition to the number and type of ebook purchases I make: I am reading more books than ever. Prior to ebooks, I would read 1 to 1.5 hardcover nonfiction pbooks each week (on average) over the course of a year. (I find that it takes me longer to read a nonfiction book than to read a fiction book; I tend to linger over facts and try to absorb them, whereas I consider fiction books to be generally a read-once-then-giveaway books.) Over my 4.5-year history with ebooks, the number of nonfiction pbooks that I purchase each year has steadily declined and it is taking me longer to read a nonfiction pbook, whereas the number of fiction ebooks I purchase has steadily increased and I read them faster than ever; I now read an average of two to three fiction ebooks a week — again, nearly all indie authored — in addition to my nonfiction reading.

Alas, not all is rosy in indie-authored ebookland. Sometimes I have to discard (delete) a goodly number of indie-authored ebooks before I find one that I think is worth reading from “cover-to-cover.” It is this experience that causes me to be unwilling to pay for the first ebook I read by an indie author. As those of you who are regular readers of An American Editor know, once I find an indie author who I think writes well, I am willing to pay for all of their ebooks that interest me. Indie authors that I have discovered and whose books I think are worth reading and buying include Rebecca Forster, Shayne Parkinson, Vicki Tyley, Michael Hicks, and L.J. Sellers. But finding these worthwhile authors is the difficult part, and ebooks have made the finding more difficult than ever.

The problem of ebooks, as the number of ebooks I have purchased attests, is that there are so many of them, which makes it hard to weed among them. I’ve lamented before that there is no gatekeeper for fiction ebooks. As poor as the gatekeeper system might be, it at least has the virtue of doing some preliminary weeding. True, sometimes gatekeepers do not distinguish between the wheat and the chaff, but at least with gatekeeping there would be some reduction in the number of ebooks that a reader would have to wade through to find the worthwhile indie-authored book. Under the current system, readers need to apply their own filters and hope for the best.

The ebook effect has altered the reading world by making more indie-authored books available to consumers, making gatekeeping a relic of the past, and making price a more important part of the reading-purchasing equation. eBooks change how readers relate to books. Whether ultimately this is for the better or not, remains to be seen.

April 25, 2012

Are eBook Authors Unwittingly Losing Sales?

In a recent article at his blog eBookAnoid, another blog that I regularly read, Tony Cole asked this question: “Do you remember the name of the ebook you have just finished reading?” Although I have not written about this topic before, I have often thought about how I rarely remember either the author or the book title of the ebook I am currently reading or have just finished.

My experience is that I can tell you the storyline of the ebook I am reading, and if it is particularly well-written, I can name and describe many of the characters. Some good examples are The Promises to Keep quartet by Shayne Parkinson and many of Vicki Tyley’s mysteries (see, e.g., On Books: Murder Down Under). Long-time readers of my blog know that I cannot say enough good things about the books written by Shayne Parkinson, Vicki Tyley, and L.J. Sellers (see, e.g., On Books: Detective Jackson Grows and Grows). These are three authors whose names and books I can still recall, even though, for example, it has been probably 2 years since I last read anything by Parkinson.

Yet since reading their ebooks, I have read hundreds of other ebooks. Out of those hundreds, I can recall the names of a handful of additional authors, but all the others, no matter that I enjoyed their work, I cannot recall. I could look them up and have my memory triggered, but that is not nearly as valuable as recall. The ability to recall means the ability to talk about.

I asked my wife if she remembers, and her answer mimicked mine. I then asked some other ebookers I know the same question, and got the same answer from them. It is not that they never remember; it is that 95% of the time, they do not remember.

When I read a pbook, I have to physically pick it up. It is usually in closed form with a bookmark indicating where I left off the day before. When I pick it up to continue reading, I can easily see the book’s title and author, which acts as a reminder of what I am reading. In addition, pbook authors and publishers learned decades ago — if not centuries ago — about the value of constantly reminding the reader of the author’s name and the book title, and so invented the running head (or foot), the place on every page of the pbook that information about what I am currently reading can be found.

In contrast, ebook authors and publishers tend to view the ebook as a continuous flow document and so disdain the use of running heads. True, there are some ebookers who also complain when an ebook has wide margins, blank lines between paragraphs, running heads, nonjustified text, indented paragraphs, and anything else that might make it easier for the reader to read the story. Because someone else (Tony Cole) openly asked the question, I realized that I am not alone in not remembering book titles and author names. That made me realize that ebook authors have missed an important lesson to be learned from pbooks (and marketing in general): You must remind the reader of what is being read and who wrote it constantly. That reminder, especially if the reader likes the ebook, will induce the reader to speak about the ebook and look for other ebooks by the same author.

I am aware that ebooks are not intended to mimic pbooks; if we wanted a duplicate of the pbook, the solution would be PDF. But that doesn’t mean that when creating the ebook, things that enhance the readability of the ebook and that act as good marketing should be ignored just because they are in pbooks. Rather, authors and publishers should be looking at pbooks, which have a long history of success and still constitute 80% of all book sales, to discover what important design elements should be adopted for the ebook. To my way of thinking, the most important element is the running head, which will constantly remind the reader what is being read and who wrote it.

It strikes me that the one thing any author wants is not to be anonymous. An author wants readers to remember their name and look for their books. After all, is not getting one’s work read the purpose of writing and distributing? Yet ebook authors fail to do the one simple thing that would reinforce their “brand” (i.e., their name) to their audience — they fail to include (or insist that they be included) running heads in their ebooks.

Okay, as I noted before, some ebookers will complain (although I suspect that the vast majority would not). But so what. To complain about your book means they remember it and they are speaking about it. Few people would refuse to buy an ebook because it has running heads; fewer people would likely give much weight to a complaint that had nothing to do with the story or the writing as opposed to because it has a running head.

Authors need to sell themselves constantly. They need to do those things that make people remember them. Most authors are not going to write that ebook that everyone praises for clarity, style, craftsmanship, and the like; rather, they are more likely to write what is a good read that numerous readers can enjoy — think of it as the difference between To Kill a Mockingbird and The DaVinci Code. In the case of the former, the author and book are remembered because of the craftsmanship; in the case of the latter, the book and author are remembered because the book was a popular read even if not particularly memorable.

Adding a running head that repeats the book title and author name is an easy and proven method for getting readers to remember what they are reading and who wrote it. It is good marketing. I suspect that authors are losing sales because readers do not remember their name or the ebook title. This one little step could make remembering happen.

April 4, 2012

eBooks: Is Agency Pricing Good or Bad?

Recently, there has been a lot of focus on the “conspiracy” between 5 major publishers and Apple regarding agency pricing and whether these 6 entities have violated antitrust law. The focus is not on whether agency pricing is good or bad, but whether the parties colluded. That question I’ll leave for the US Department of Justice.

I’m more interested in whether agency pricing has been good for me as a consumer. Various forums have been discussing this and Mark Coker, president of Smashwords, has written an excellent piece defending agency pricing (see Does Agency Pricing Lead to Higher Book Prices?) Mark Coker makes several salient points, but they are points from the author and distributor perspective, not the consumer perspective.

(Mark Coker does make, however, one interesting observation: Before agency pricing, there was the wholesale pricing model. A publisher would set a book’s list price at say $30 and wholesale to booksellers for $15. The booksellers were free to sell the book for any price they wanted, be it $5 or $10 or $25 or $30. The reality was, however, that no bookseller could sell all books at less than cost and survive, not even Amazon. At some point, a bookseller has to turn a profit or at least cover costs. Consequently, the wholesale price was, in effect, an agency price; that is, a minimum price at which a book could be sold without putting the bookseller out of business. In other words, there really isn’t much difference in effect between the wholesale scheme and the agency scheme as far as consumers are concerned. For retailers, the agency scheme ensures that the retailer makes a profit on every ebook sold.)

But what about from the consumer perspective, and even from the indie author perspective?

In the days before ebooks (i.e., my participation in the ebook marketplace), I spent, on average, $5,000 a year on pbooks, mainly hardcover. I am now into my fifth year of ebooking and each of those years has seen a steady decline in the amount of money I am spending on books overall. Combined, my pbook and ebook spending doesn’t exceed $2,000 in a year, and is often quite a bit less.

One reason, if not the major reason, for this is agency pricing. The traditional publishers, namely the Big 6 (Random House, Hachette, Simon & Schuster, Penguin, Macmillan, and HarperCollins), are overpricing their ebooks via the agency pricing. Consequently, I am simply not buying agency ebooks published by the Big 6. The newest James Patterson novel simply isn’t worth $12.99 or higher to me. They are good reads, but let’s face it — classic literature that I would read again and again and savor each phrase they aren’t. They are formulaistic books that provide entertainment but do not evoke a lasting passion.

Consequently, I consider agency pricing to be a positive for the consumer. It helps dissuade ebookers from spending excessive amounts of money on books that in an open marketplace, and without publishers setting a retail price that bears no correlation to the true value of the book, would not command such high pricing in perpetuity. It might command it for weeks or months, but not years.

Agency pricing has had another benefit for the consumer. It has made the rise of the indie ebook distributor, like Smashwords, possible along with the rise of the indie ebook author. It is not that these entities didn’t exist before; they did in the form of vanity presses for the pbook crowd. Rather, they have become legitimized, something the vanity presses never were able to accomplish.

Because the Big 6 agency pricing is so high, readers like me began to explore alternatives. And now I buy primarily indie authored ebooks at places like Smashwords. The competition among indie authors to get noticed and read has been such that ebooks are often priced at $2.99 and less, all the way down to free. Even here, however, agency pricing is beneficial because I can buy those books at Smashwords or Barnes & Noble or Books on Board or any number of outlets and not worry about price — it will be the same at every store.

I’ll grant that if my only interest in reading is today’s popular books by big name authors, what we used to call the New York Times Bestsellers but which name is no longer appropriate, agency pricing is a problem. After all, Amazon demonstrated that it was willing to sell those ebooks at a loss in order to gain market share. (Which raises another interesting observation: When Amazon was able to sell the bestsellers as $9.99 or less ebooks, it cornered nearly 90% of the ebook market. With the advent of a more level playing field, introduced by agency pricing, its market share has dropped to about 60%.) Amazon had the fortune to be able to sell at a loss because other product lines were making a profit and could support the ebook losses; most ebook sellers did not have that option if they wanted to remain in business.

Agency pricing doesn’t ensure the lowest price; the Big 6 demonstrate that daily. But from my perspective as a consumer, the advent of agency pricing has made ebook selling more competitive. Not because the ebooksellers are being price competitive but because the indie authors are being price competitive. Agency pricing has also ensured that there won’t be one supplier of ebooks, which is also important to me as a consumer.

In balancing the scale of good or bad, I think agency pricing is good for me as a consumer. It has saved me scads of money by limiting the number of expensive ebooks that I buy to a handful. It saves me money because I no longer spend as much on pbooks; I have too many ebooks to read in my to-be-read pile, so I buy fewer pbooks. It has broadened my reading. Before agency pricing I did as many readers and bought reasonably priced ebooks by name authors. Since agency pricing, I browse the indie author ebook offerings and buy indie ebooks at very reasonable prices.

One last observation: Even if the Department of Justice pursues the collusion matter, there appears to be nothing inherently wrong with agency pricing. I expect that at worst the 6 parties being investigated will pay large fines but I think agency pricing is here to stay.

What do you think? Is agency pricing good or bad for the consumer?

March 19, 2012

On Today’s Bookshelf (XI)

Filed under: Books & eBooks,On Today's Bookshelf — Rich Adin @ 4:00 am
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It has been a long time — 5 months — since the last On Today’s Bookshelf post, so I thought I’d share with you some of the hardcover and ebook purchases I have made since Bookshelf X. As usual, the list below is not comprehensive. Rather it is a partial listing of the purchases I have made, especially of ebooks.

My current to-be-read ebook pile has grown to more than 500 ebooks. My hardcover TBR pile now bulges at near 70 books. I am trying to figure out how to stop buying and to read faster, but books are my addiction. If I don’t buy the book that interests me when I encounter it, I am unlikely to ever buy the book, so I buy — and the TBR grows. I’m doubtful I’ll ever get to read all of the books I buy even when I retire, but that doesn’t dissuade me. It is just another of life’s challenges.

So here are the books and ebooks for today’s bookshelf —

Hardcovers —

  • The Swerve: How the World Became Modern by Stephen Greenblatt (also bought ebook)
  • Saladin by Anne-Marie Eddé
  • Lincoln and the Triumph of the Nation: Constitutional Conflict in the American Civil War by Mark E. Neely
  • Nazis on the Run: How Hitler’s Henchmen Fled Justice by Gerald Steinacher
  • The Greater Journey: Americans in Paris by David McCullough
  • The Death Marches by Daniel Blatman
  • The Heavens are Empty by Avrom BenDavid-Val
  • The YIVO Encyclopedia of Jews in Eastern Europe (2 vols) by Gershon David Hundert
  • Destiny of the Republic by Candice Millard
  • Roger Williams and the Creation of the Soul of America by John M. Barry
  • City of Dragons by Robin Hobb
  • Heinrich Himmler by Peter Longerich
  • The Language of Flowers by Vanessa Diffenbaugh
  • A Rising Thunder by David Weber (also bought ebook)

eBooks

  • Wrath: A Novel of Kentucky by Howard McEwen
  • The God’s Wife by Lynn Voedisch
  • The Deputy by Victor Gischler
  • The Color of Freedom by Michelle Isenhoff
  • Sherlock Holmes Omnibus by Arthur Conan Doyle
  • The Engines of Dawn by Paul Cook
  • Second Star by Dana Stabenow
  • Penumbra by Carolyn Haines
  • Nefertiti by Nick Drake
  • Mussolini’s Rome by Borden Painter
  • The Liberation of Alice Love by Abby McDonald
  • A Desert Called Peace by Tom Kratman
  • Gunwitch: A Tale of the King’s Coven by David Michael
  • Do No Evil: An Artemis Agency Novel by Ashley Goltermann
  • The Girl Born of Smoke by Jessica Billings
  • Nightbird’s Reign by Holly Taylor
  • Gap Creek by Robert Morgan
  • Birchwood by Roger Taylor
  • A Beautiful Friendship by David Weber
  • The Girl Who Tweaked Two Lion’s Tails by Pierre Van Rooyen
  • Mama Does Time by Deborah Sharp
  • Deadly Sanctuary by Sylvia Nobel
  • Black Out by John Lawton
  • Oppression by Jessica Therrien
  • Hose Monkey by Tony Spinosa
  • Healer by Linda Windsor
  • Eden by Keary Taylor
  • The Black Knight by S.C. Allen
  • New Religion: Rys Rising Book III by Tracy Falbe
  • The Pawn by Steven James
  • Den of Thieves by David Chandler
  • The Unwelcome Warlock by Lawrence Watt-Evans
  • Transfer of Power by Vince Flynn
  • I Dreamt I was in Heaven: The Rampage of the Rufus Buck Gang by Leonce Gaiter
  • The Curse of Chalion by Lois McMaster Bujold
  • Murder Over Easy by Marshall Cook

Most of the books and ebooks in the above lists I have yet to read. The lists are not recommendations, just a compilation of books and ebooks I have bought in the past few months.

Most of the hardcovers are nonfiction and nearly all of the ebooks are fiction. Hardcovers go into my permanent library collection. Some day, my children will have to figure out what to do with them. With the advent of ebooks, I have come to the conclusion that collecting a print library of books is really a way of getting even with one’s children for all the heartache they caused. Now they will have the headache of dealing with hundreds, if not thousands, of pbooks. A little bit of afterlife revenge :).

In reality, I like hardcovers because I grew up with them as the way to conduct research. I still prefer a print dictionary over an online dictionary; I like to see what comes before and after an entry. Besides, there is something aesthetically pleasing about some hardcover layouts, something that makes the eye want to look at the page. Someday that will also be true of ebooks, but not yet.

Are you stockpiling books and ebooks? Are there books and ebooks you would recommend?

January 16, 2012

Why Won’t Amazon Compete in the ePub Market?

Since the beginning of the “modern” ebook era, when Amazon entered the marketplace with its Kindle, I’ve wondered why Amazon chose to follow its own path as regards format and DRM rather than adopting the ePub standard and a more benign or universal form of DRM. I’ve wondered because by choosing its own path, Amazon has decided that readers who are not Kindlers (by which I mean consumers who read on dedicated e-ink devices that are incompatible with Amazon and thus cannot buy ebooks at Amazon unless they are willing to strip the DRM and convert the file, which the majority are either unwilling or unable to do) is not a demographic to woo.

What is it about ebooks that makes them different from virtually every other market that Amazon is in? Amazon sells, either directly or indirectly, all kinds of universally usable electronic equipment and entertainment. It does not sell, for example, digital music or movie DVDs that are incompatible with the devices consumers already own or buy at Amazon or elsewhere. Only in ebooks has Amazon struck a different path.

In every other category of goods for sale at Amazon, Amazon tries to woo every consumer it can. Only in ebooks does it deliberately exclude millions of potential customers. Why? What is it about ebooks that warrants this divergence by Amazon from its very successful business plan? Granted that Amazon would prefer to sell you a Kindle and lock you into its eco system, but that, at least on the surface, makes no sense as a reason to exclude millions of other ebook consumers from being able to buy ebooks at Amazon. One would think that Amazon’s priority is to sell ebooks on which it makes a profit, not reading devices on which it is said to lose money.

Try as I might, I see no obvious reason for this discrepancy. Amazon could sell its Kindles and also sell ebooks in a Kindle-specific format alongside an ePub format. Or it could sell its Kindles and simply make Kindles ePub compatible. Yet it does neither. It prefers to exclude millions of ebookers who are using devices that require the ePub format.

So I ask again: What makes the ebook market different from the other entertainment markets in which Amazon competes?

It surely can’t be because Amazon doesn’t think it can have a winning hand. Amazon has competed and continues to compete in the hardcover and paperback market on equal terms with all competitors, yet it is the dominant bookseller in those markets. I would expect Amazon to dominate in the ePub ebook market as well, simply because of its marketing prowess, its reputation for value and low prices, and its willingness to operate at a loss fiscal quarter after fiscal quarter.

Although no one has accurate numbers, I think it is reasonable to speculate that Sony, Kobo, and Barnes & Noble have sold millions of ereading devices, not one of which is compatible with the Amazon ebook store. Yet every B&N-branded device is compatible with the Sony and Kobo ebookstores (and every ePub ebookstore except Apple’s) — buy a book at Sony, download it to your computer, and sideload it onto your Nook. No questions asked. Similarly, Kobo and Sony devices work the same with any ePub ebookstore except B&N and Apple.

Why is Amazon willing to ignore the millions of readers in the ePub market? Strategically, Amazon has always tried to make people want to shop at Amazon because of price, selection, and ease of buying. Isn’t that the rationale behind the patenting of the 1-click system? And this is the strategy Amazon follows in everything it sells — except ebooks. Why?

I wonder about this but have no answer. I’m certainly open to suggestions, but I struggle to see how ebooks are different from movie DVDs, digital music, televisions, baby diapers, or any other commodity within Amazon’s sales world. The rationale for establishing an exclusionary system for ebooks when all else is inclusionary eludes me.

What else also eludes me is why Amazon thinks this is good policy for Amazon. Amazon has always worked on the principle that if a person buys their hardcover or paperback books from Amazon, they will also buy their TV from Amazon. So if a person won’t or can’t buy their ebooks from Amazon, are they likely to buy their TV from Amazon? Does this exclusionary policy on ebooks have a snowball effect on other items Amazon sells and on the other markets in which it competes?

Consider this difference as well: Amazon has gone to great effort to create the Kindle, its own dedicated reading device using a proprietary format and DRM scheme. But it hasn’t gone to that effort for other devices such as a DVD player. Why? What makes ebooks and the ebook market different from every other commodity that Amazon sells and every other market in which Amazon competes?

The only answer I have come up with, and I don’t find it a satisfactory answer, is that of all the industries represented by the goods that Amazon sells, the weakest in every sense of the word is the publishing industry, making it the one industry that is highly vulnerable to a direct attack by Amazon. Amazon can become a major publisher because of the industry’s weakness and thus be a vertically integrated enterprise — something that would be much more difficult and costly if attempted in the movie or TV production industries.

Of course, the same question can be asked about B&N’s choice of a DRM scheme, but at least B&N has made it freely available to all other device makers. That it hasn’t been adopted by Kobo or Sony, for example, does make me wonder if B&N hasn’t made a major error in not changing its DRM scheme to be compatible with Sony and Kobo. I think given a choice between the Sony, Kobo, and B&N ebookstores, most ebookers would shop at B&N, even if they prefer the Sony or Kobo device over the Nook.

What do you think?

January 9, 2012

eBooks: Has Amazon Turned eBooks into Commodities?

For a long time, publishers and readers have argued that each book is unique and thus one cannot substitute, say, a book by Dean Koontz for one by Stephen King. For years I accepted that — until ebooks and agency pricing and Amazon exclusivity. Now, in the case of fiction at least, I think the tides have turned and ebooks demonstrate books and authors are substitutable, that is, (fiction) books are commodities.

Until inflated agency pricing of bestsellers and Amazon’s concerted effort to dominate the ebook market, I would not have considered substituting one author for another author — at least not consciously. Yet the more I think about book buying and reading habits, the more convinced I am that between the criteria genre and author, it is genre that dominates.

Before the advent of ebooks on a wide scale, most readers bought (or borrowed) physical books to read. Physical books, except in the secondary market, were (and are) highly priced. A popular hardcover today, averages $25 and climbing. As a consequence, a reader carefully chose the book to buy and placed the emphasis on author and genre. For $25, the reader wants Tom Clancy, not Jack Unknown.

Amazon began to whittle away at that reader preference with its heavy discounts. Selling bestsellers at $9.99 rather than $25 meant that a reader who had already read Clancy’s latest novel could look for something else within the genre and take a chance on Jack Unknown. The investment was not overwhelming.

Today, Amazon has gone further with ebooks. Tom Clancy’s newest release may cost $14.99 in ebook form (and less in hardcover), but readers are increasingly finding ebooks at $2.99 and less in the same genre by unknown authors worth a try as they wait for the Tom Clancy novel to come down in price — or simply move beyond Clancy altogether.

Amazon, by aggressively courting the indie author and by aggressively pricing indie titles, has expanded what readers will search to find a good book to read. And Amazon has gone the further step with its Prime Lending program and Kindle Direct Publishing programs. Amazon has given its stamp of approval to indie books and authors. Although I think Amazon is not a bookseller to patronize because of its desire to monopolize the integrated book market, it deserves a great deal of credit for changing books into commodities.

I know that many of you will clamor to say that I am wrong, but I ask you to consider this: Once you have bought and read the latest release from your favorite author, do you stop buying and reading books until that author’s next release in 2 or 3 years or do you continue to buy and read books within that genre? And if you do continue to buy and read books, do you continue to be entertained by them or are you only entertained by books written by your favorite author? Finally, do you rush out to buy your favorite author’s newest release or do you wait for a less expensive edition to appear?

If you answer yes to the latter parts of each question (at least the first two questions), then books are commodities and substitutable. And this is the revolution that Amazon has wrought aided by the Agency 6 — the change in how readers view books, especially ebooks. What the Agency 6 claimed they wanted to prevent by instituting agency pricing, they have instead brought about by encouraging, through their actions, Amazon to legitimize the indie marketplace.

Prior to this legitimization, indie books and vanity books were synonymous. That is no longer true. Amazon has made it possible for known and respected authors to go indie and not be negatively viewed by readers. What vanity presses sought for decades, the Agency 6 gave them in months.

The commoditization of books is both good and bad. It is good because a wider range of authors are discovered. The Shayne Parkinsons, Vicki Tyleys, L.J. Sellers, and Richard Tuttles of the indie world — authors who write very well and excellent stories but who were unable (or unwilling) to break into the traditional publishing world — now have a chance to be discovered and claim the large and broad readership their writings deserve. I admit that prior to the commoditization of books, I would not have tried any of these authors. But once indie books were legitimized and books commoditized, I began to explore the indie world and found numerous gems, with some authors and books being better than what I could find in the traditional book world.

Commoditization is, however, also bad — bad for publishing, for authors, and readers — because in coming years the writers who currently make grand incomes from writing — the Stephen Kings and Tom Clancys of publishing — may well find themselves unable to attract an audience for their higher priced efforts. Granted that this is just the marketplace at work, but the pendulum can swing too far in either direction. As the market settles on a low price ceiling, that ceiling will become crowded and with the ease of entry into ebook publishing, it will become increasingly difficult to find the King and Clancy of the 2020s.

A balance is needed, but I have no idea how to bring it about or what that balance should be. Amazon deserves praise and scorn for commoditizing books, but more praise than scorn. In this, Amazon has done well.

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