An American Editor

August 31, 2020

On the Basics: The ethics of editing college applications

By Ruth E. Thaler-Carter, Owner

An American Editor

Once again, inspiration for an An American Editor blog post struck in reaction to a collegial discussion list conversation. (Some of you may have seen the beginnings of the conversation; this is an expanded version.)

A colleague mentioned having received a request to write or edit the client’s kid’s college application and said she responded by telling them that college applications should be the student’s own work. She characterized the request as a possible ethics issue, and I agree; I said I would have responded the same way. If they had only asked for editing services, it might have been different.

This is a frequent, albeit unfortunate, type of request. The asker usually has every intention of paying for the service, so it isn’t a scam in the financial sense, but either doesn’t know or care that it could be unethical. I manage or respond to these requests by making it my policy not to provide editing for college or grad school applications; proofreading, maybe, but even that can seem borderline inappropriate.

This might be an uncomfortable topic to discuss, but I’m interested in how colleagues think about it. Some institutions will let applicants use editors or proofreaders for application statements or essays, but forbid hiring someone to write those materials. Some draw distinctions between doing such work for native speakers vs. speakers of other languages, or between disciplines — hiring an editor or proofreader is OK for students in the sciences, engineering, maybe business, etc., but not for those in English degree programs.

I have a huge amount of respect for anyone who is willing to function in a language other than their original one, especially English, which can be a challenge even for well-educated origin speakers (as we often see here). And I’m not monolingual: I’ve studied and used French, German and Spanish — but wouldn’t want to tackle writing in any of them until I had spent time immersed in them again; even German, which I picked up in childhood mostly from listening to my Austrian parents and only studied formally much later.

In the application process, it seems more fair for someone’s command of any language to be clear in — literally — their own words, especially in areas like medicine, where lack of fluency could have life-threatening results.

On the other hand, rejecting an applicant because of clunky English in an application might be a disservice to all concerned. Many applicants are very talented in their fields and deserve the opportunity to continue their educations at institutions in countries other than their own. There also can be a difference between someone’s spoken and comprehended levels of language vs. their skills in writing it. And it’s valuable for students to meet and interact with peers from other countries and cultures, no matter which ones are involved. Being accepted into a program and interacting with native speakers, both instructors and fellow students, day in and day out would improve a non-native’s command of English as well.

One colleague found it “hard to believe someone has the nerve to ask for such a thing in this day and age.”

Actually, I find it understandable (not acceptable, but understandable). It isn’t new. There have always been ways for students to game the system, even if only by having their parents write or edit their school work or applications, and students have been selling their work to each other for ages and a day. It’s even easier to do nowadays than ever before: Entire businesses are built on writing student essays and applications (businesses that do the writing for students at any level, and people who work for such businesses, are unethical in my eyes and those of many others, both individuals and institutions/organizations). Papers, and probably application essays, can be purchased online with ease. Celebrities pay thousands to phony up their kids’ applications, sometimes without the kids’ knowledge.

There also can be a thin line between editing and rewriting, although the distinction between writing and editing is easier to draw.

I typed papers for fellow students when I was in college (back in the Dark Ages before computers 🙂 ), and would correct some of their spelling or basic punctuation errors as I went along, but I wouldn’t rewrite if their concepts weren’t clear. There was a big difference between typing up a handwritten paper and rewriting or even editing it. More recently, I proofread my niece’s résumé and a cover letter for her; she’s in landscape architecture and is bilingual in English and Hebrew. I was comfortable with catching a few typos that had nothing to do with her professional skills, but I did have an ulterior motive for making her material as close to perfect as possible: I’m hoping she gets a job offer here where I live!

The good news is that the growth of companies that do the work for students and the ease of plagiarizing via the Internet has led to innovation in response, such as anti-plagiarism software programs. These can be used not just to check on whether someone has copied from known published works, but whether they’ve used material that has been “outed” as generated by someone (or thing) other than the student in question.

In the discussion of this that I mentioned above, several colleagues had perspectives on this that were ethical and interesting. Some have worked for college writing centers by providing coaching and advice without actually doing students’ work for them. Others have developed freelance services with a similar focus — helping clients learn how to write more clearly and effectively, but not doing the writing for them.

How and where do you draw a line?

Ruth E. Thaler-Carter (www.writerruth.com) is an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, nonprofits and companies worldwide, and the editor-in-chief and — as of 2019 — owner of An American Editor. She also created the annual Communication Central Be a Better Freelancer® conference for colleagues (www.communication-central.com, now co-hosted with the National Association of Independent Writers and Editors (www.naiwe.com), sponsored by An American Editor and this year planned for October 2–4 as a virtual event. She can be reached at Ruth@writerruth.com or Ruth.Thaler-Carter@AnAmericanEditor.com.

August 23, 2020

On the Basics: New resources for freelancers

By Ruth E. Thaler-Carter, Owner

An American Editor

I’m breaking precedent with a Sunday post to share some professional good news: The updated edition of my “Freelancing 101” booklet for the Editorial Freelancers Association (EFA), featuring new input from EFA Publications chairperson Robin Martin, and the updated new edition of the EFA’s “Resumés for Freelancers” booklet, which I’ve co-authored with original author Sheila Buff, are among the new publications available at the EFA’s new bookstore:
https://shop.aer.io/editorial_freelancers_association_bookstore

Robin deserves a huge round of applause for herding cats (um, authors) and – even more challenging – organizing the new bookstore.

I hope our subscribers find these publications useful. They were a lot of fun to produce and should be – if I say so myself – excellent resources for various aspects of a freelance editorial (not just editing) business.

August 21, 2020

On the Basics: Yet another scam warning

By Ruth E. Thaler-Carter, Owner

An American Editor

Sorry to end the week on a somewhat sour note, but I wanted to warn colleagues here about an apparent current new scam aimed primarily at editors. (Some of you may already have seen discussions about this one; this is for those who haven’t.)

If anyone gets requests from a supposed Ayse Cetin or Fatma, they are probably scams, although we haven’t figured out what the senders are after. They’ll say they need help with something for a fall class, probably in math — coaching or editing, or writing in general. The initial message is likely to include a Word document as an attachment.

If you respond, they’ll do a few rounds of e-mail correspondence (even if you say that you don’t work in their area), and then they’ll want to meet via Zoom. They’ve wasted a lot of time for quite a few colleagues so far in e-mail back-and-forthing and Zoom time, as well as attempts to research the supposed senders to determine whether the requests are legitimate — but haven’t actually hired anyone.

One confusing aspect in trying to figure out what they’re up to is that they’re spending a lot of time and effort on communicating with several dozen editors to date — far more than most scammers bother with before getting money out of people. I’m guessing that a version of the overpayment scam would evolve; others think this is an attempt at hacking e-mail or Zoom accounts.

If you’ve received and responded to this, change your e-mail and/or Zoom passwords. If you receive any version of this and haven’t already responded, delete, delete, delete.

This kind of headache aside,  here’s wishing colleagues a safe, healthy and fun weekend.

Ruth E. Thaler-Carter (www.writerruth.com) is an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, nonprofits and companies worldwide, and the editor-in-chief and — as of 2019 — owner of An American Editor. She also hosts the annual Communication Central Be a Better Freelancer® conference for colleagues (www.communication-central.com, now co-hosted with the National Association of Independent Writers and Editors (www.naiwe.com), sponsored by An American Editor, and this year planned for October 2–4 as a virtual event. She can be reached at Ruth@writerruth.com or Ruth.Thaler-Carter@AnAmericanEditor.com.

August 5, 2020

On the Basics: The power of saying no as a reputation-builder

By Ruth E. Thaler-Carter

Owner, An American Editor

As editorial professionals, whether in-house or freelance, how do we build our reputations for not only what we do, but how we do it and who we are?

It may seem self-evident that doing good work is the first and most-important element of establishing a reputation of someone worth hiring, recommending, referring or subcontracting with. There’s more to it, though.

How we do business contributes mightily to an editorial professional’s reputation as well. And a huge factor in that process is knowing when, and how, to say no.

Saying no

It might seem odd to think of saying no as a way of establishing or solidifying your professional reputation, but it can work. Saying no to projects or clients means you know what’s right — or wrong — for your editorial business.

It’s hard to say no to a client or project, especially when you’re just starting out or funds are low and you’re worried about how you’ll pay the mortgage or rent, but doing so can be essential to the health of both your editorial business and your reputation. Saying no means you’re standing up for what you need from your business and what you expect from the people you work with or for. It means you have standards for, and limits on, how you do your work, and are willing to enforce them. Having the chutzpah to say no when appropriate gives you power.

Those standards or limits, and how saying no relates to them, can include:

Hours when you’re available — and saying no to requests (or demands) that you work outside those hours.

Type of projects you will accept and work on — and saying no to projects that aren’t right for you.

Rates you will work for — and saying no to rates that are too low.

Deadlines you will accept — and saying no to ridiculous ones that would make you crazy.

Treatment you expect from clients — and saying no to rudeness, unreasonableness, demandingness (is that a word?) and any other behavior that disrespects you as a professional.

Getting the message across

You can use your website to present your policies on these kinds of topics, as well as creating a template for responding to messages so you’re prepared to deal with challenges when they occur instead of feeling as if you’re a deer in the headlights of an unreasonable, confusing or inappropriate request. Here are a few suggestions for relaying your “just say no” message without actually saying no (at least, not upfront).

Posting work hours

The best way to head off client calls or messages at hours when you prefer not to be available is to put your “office hours” at your website (you do have your own website, of course). Many colleagues use their websites to let potential and current clients know that they aren’t available on weekends or outside specific hours.

Some people will still push that envelope, but posting your office hours means you have a way to push back. It’s also possible to set up a form of autoresponse that says something like “Thank you for your inquiry. I will respond at 9 a.m. of the next business day to discuss your project.”

You also can still do work outside those posted hours if and when you want — or need — to do so. That can mean saying no to the client but yes to whatever you have to do for a project or deadline to work in your favor.

Choosing your projects

Many colleagues prefer not to work on projects with content that is erotic, violent, racist, sexist, anti-Semitic or involves some other aspect that might be difficult to read. That’s our right. Some of us also have specific preferences for the genres we want to work on: fiction vs. nonfiction, young adult vs. adult or middle grade, fantasy, sci-fi, memoir, etc. You can make those go/no-go decisions as your business policy, post them at your website and incorporate them into your e-mail template for responding to potential clients. Like posting your office hours, that can say no for you.

Again, some people just don’t read such material and might contact you anyhow with the offer of work you don’t want, for whatever reason. You don’t even have to quote a reason, but it’s immensely helpful to be able to couch your no in terms of “Thank you for your inquiry, but as you can see from my website, I don’t work on projects such as this.”

Standing up for your rates

Most of us start out charging at the lower end of rates or accepting salaries at the low end of the bar for a variety of reasons, from lack of experience to lack of confidence. If you haven’t had any formal training or experience in your corner of the editorial world, are just launching a freelance business, want to try working in a new genre or topic area, or have no way of confirming that you’re good at what you do (or want to do), it makes sense to charge less rather than more. That goes for salary levels when you’re job-hunting in the traditional work world, as well as for freelancing.

Keep in mind that if you under-charge, you run the risk of spending so much time on low-paying projects to generate enough income to pay your bills that you won’t have the time or energy to find better-paying work.

Just be sure to, first of all, research rates through professional organizations and resources (such as Writer’s Market information, the Editorial Freelancers Association chart of common rates, conversations with colleagues, etc.) for a sense of what you might be able to charge based on your training, experience and skills.

Second, look for ways to defend what you want or need to charge. Your rates or salary should reflect that combination of training, experience and skill level with the added factor of what you need to cover your expenses and have something left for fun. An American Editor founder Rich Adin calls this your effective hourly rate: the income you have to generate to live your life on a level that is not just sufficient but rewarding; a rate based on you, not on someone else, whether a colleague or a client.

If you’re low on training, get some. Look to professional associations, college certificate programs and business resources to do two things: improve your knowledge and skills, and bolster your credibility. If you’re low on experience, look for ways to do more editorial work, even if it’s on a volunteer basis or at a starting-out rate. If your skills seem below par, look for volunteer opportunities, whether with a professional association or a charity you believe in, to do the kind of work you’re interested in and build up those skills. You might even look for a mentor who could help you strengthen your overall knowledge and specific areas of weakness.

The more you can show that you’re skilled and qualified, the easier it will be to say no to prospective clients that only pay peanuts.

Practice makes perfect

Because the necessity to say no is going to crop up for all of us, be prepared. Write out a script for how to turn down work that isn’t right for you, rates that don’t respect you, deadlines that are impossible for you to meet, etc. It can be brief. It doesn’t have to go into any detail or offer any excuses for your no. You might also want to create a backup script for the insistent client who doesn’t want to hear your no.

If you think about and plan for these moments beforehand, it will be much easier to stand up for what you want your business and your reputation to represent.

The bottom line

So how do all these aspects of saying no contribute to establishing your reputation?

Steeling yourself to say no when appropriate creates the impression of someone who is confident enough to have standards and stand up for them. Someone who is strong enough to resist pressure to behave in ways that would undermine their success and their ability to continually improve the quality of their editorial business. Someone who is more than reliable and skilled.

If you develop your ability to say no, you will establish your reputation as someone who is not only an editorial professional worth hiring, but one who can’t be scammed, scolded, underpaid or pushed around. That’s a reputation worth having.

Ruth E. Thaler-Carter (www.writerruth.com) is an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, nonprofits and companies worldwide, and the editor-in-chief and — as of 2019 — owner of An American Editor. She also created and co-hosts the annual Communication Central “Be a Better Freelancer”® conference for colleagues (www.communication-central.com), with the National Association of Independent Writers and Editors (www.naiwe.com), sponsored by An American Editor. She can be reached at Ruth@writerruth.com or Ruth.Thaler-Carter@AnAmericanEditor.com.

October 12, 2019

Saving the world from major typos

By Ruth E. Thaler-Carter, AAE Owner

One of the delights of hosting a conference for colleagues is the opportunity not just to meet and connect with people in person, but to share anecdotes about our business adventures, challenges and successes. In conversations during the opening day of Gateway to Success, this year’s Communication Central/NAIWE Be a Better Freelancer® conference,  I had a chance to reminisce (and chuckle) over what I consider my two major contributions to civilization through a sharp editorial eye. You might get a kick out of them — and have similar triumphs to share!

The first involved a visit home to Rochester, NY, years ago to see my parents. I had only officially been working in editing for a while, but had always had a pretty good eye for errors. I was driving past the park near our family home when I focused on the huge granite sign with letters at least a foot high, literally carved in stone, and realized that it said COBBS HILL RESEVIOR.

Now, that sign had been there for a long, long time. I can’t tell you how long, but it seemed like something that had always been there. I had walked, driven or taken a bus past it zillions of times, but never really looked at it until that moment. And I guess no one else had, either!

I called the city parks department, public works and I think the mayor’s office, trying to find someone, anyone, to report this to (this was long enough ago to predate e-mail, websites, etc., although I really wish it didn’t; I’d love to have had a photo for Facebook!). I don’t remember who I finally reached, but the next time I came home, presto: Somehow, the stone sign had been fixed! I think there was a plaque of some sort covering the original carving, but however it was done, I can say that I helped fix a typo that was … carved in stone. And my correction also had that standing!

The other was almost as satisfying, if not as permanent or visible. When Wayne-the-Wonderful and I went to Rochester for our wedding (I always wanted to be married at my parents’ house), we went to the town hall for our marriage license. I started to sign the form, but couldn’t help actually reading the thing. And … I found several typos. In the official marriage license form that had been used by the town, and possibly other New York locations around the state, for quite a few years.

I said to the town clerk, “I can’t sign this. It has typos in it.” “But that’s our official form.” “I understand that, but I can’t have typos in my marriage license. I’m a professional writer and editor, and I just can’t do that.”

This went on for several minutes, with Wayne not knowing whether to laugh, cry or leave; probably wondering what kind of a persnickety nut he was planning to marry, but prepared to stand by me as needed. I finally marked the errors and said, pleasantly but firmly, “Our wedding is on Saturday morning. I don’t care how you do it, but we’ll be back at 9:10 a.m. on Friday, and I expect to have a marriage license with no errors in it that we can sign. We’ll see you then. Thank you.”

Sure enough, when we went back at the end of the week, there was a corrected certificate for us to sign. It was my understanding that they typed up a fresh copy (this was before the days of MicroSoft Word) and used it as the new master for the license. No one else might ever have noticed, or cared, but I am proud to be responsible for — AFAIK — the town of Brighton in Rochester, NY, providing couples with error-free marriage licenses from that point on.

We all catch errors that affect meaning and comprehension, and that would have made our clients look foolish at best to their reading publics (my favorite in the more-common arena of catching errors in publications was noticing a reference to “food panties” in an article about food pantries (not edible underwear). Not many of us have the opportunity to see our work carved in stone or be responsible for fixing something as important as a marriage license. Such moments are wonderful personal triumphs that make all the hassles, arguments over usage and frustrations worthwhile.

What momentous edits have you made? Tell us about it!

May 15, 2019

On the Basics: Rethinking Saving Everything

By Ruth E. Thaler-Carter, AAE Owner

For more years than I can count, I’ve saved everything related to my work: multiple paper copies of published articles and of pre-computer edited and proofread projects; electronic or digital copies from the days of 5 1/4-inch disks to 3.5 diskettes to Syquest and Zip disks to CDs; finished files on both my iMac desktop computer and MacBook Air laptop; cloud storage …

My theory was that we never know when a client might want to redo or update a project, and I wanted to be the freelancer whom my clients could rely on to have old copies of projects at hand, just in case.

I recently changed my mind about this approach. In preparing to move halfway across the country last fall, even though to a larger space, I found myself wanting to scale back on this extensive, bulky, obsessive wealth of backups. I had to empty out file drawers for the movers, and clear stuff off shelves and out of cubbyholes; the more I could get rid of, the more I could save on the move. A light bulb went off: It seems unlikely that anyone would want anything more than a year old, but even if they do, I could keep a paper copy of everything, so I’d be able to scan anything that someone might want, and update old versions in new, current editions of software.

I went through those file cabinets in my home office and weeded out all but one paper copy each of published works. Then I went back and pitched all the loose copies after I remembered that I have a copy of everything in notebooks organized by year and going back to the 1970s, which creates the one paper copy that all that I really need — in these days of websites and online portfolios, there’s rarely a need to send someone a paper copy of a finished project. Although my file cabinet copies were organized by client or publication name and the notebooks are organized by year, I’m pretty sure I can remember at least roughly when I worked with which clients and thus can pull old copies as needed.

Next, I got rid of all paper copies of edited and proofed projects — anyone wanting to update or revise any of those nowadays will send me an electronic file to work on, and a current version is likely to be different from the one I worked on years ago. Even if it’s the still the same, my edits should already have been incorporated, and it would make more sense to reread the current version as if it’s new than to try to copy old edits from the past. The clients should have paper copies of anything not available electronically and also should be the one responsible for scanning paper copies to create new versions.

I wouldn’t use those paper edits in pitching to new clients anyhow, because no one would want their “before” versions made public, even on a limited basis. I don’t need to wonder about that or to have signed anything promising not to show the edited version of a document to anyone other than the client. If a prospective client wants proof of my editing or proofreading skills, I’d rather do a short sample than risk embarrassing a past client by showing what I did on their projects, even if I can hide their names. And my website has (wonderful) testimonials from clients attesting to the value of my skills and services, often more effective than samples.

After trashing all those paper copies, I bagged all the various types of disks and headed to the local recycling center to dispense with those as well. I still have electronic versions of everything that’s a year or so old on my computers and in cloud storage.

I even gave up my dad’s little classic Mac and my ancient Radius CPU, taking those to the recycling center as well (after wiping their hard drives).

It felt wonderfully liberating to clear out so much old material — and saved a bunch of effort in packing, which probably saved some money in the way of moving costs. I’m hoping a client won’t ask for a very old project after all, but I’m prepared to defend not keeping ancient files or copies, and can always photocopy or scan my paper versions from those yearly notebooks.

The next task for the aspiring organizer in me: going through all those old business and tax records to get rid of everything from receipt copies to entire years’ worth of documentation! That will open up an entire bookcase … I won’t know what to do with those empty shelves.

For a little farther down the road, it’s time to clear out old computer files in my e-mail program, Dropbox cloud storage account and project folders on both computers … at least I can never say I have nothing to do!

How have you changed your processes for saving projects and client files?

May 11, 2019

Check out the topic and speaker lineup for 2019 Be a Better Freelancer® conference

By Ruth E. Thaler-Carter, AAE and Communication Central owner

For those who have been eagerly awaiting information about Gateway to Success, Communication Central‘s 14th annual Be a Better Freelancer® conference, you need wait no longer! Here’s the lineup of topics and presenters; specific days and times will be announced soon, along with detailed speaker bios.

The conference will be held October 11–13, 2019, at the Chase-Park Plaza Hotel in St. Louis, MO. Hotel rooms are $150/night (plus taxes) and are comfortably shareable. (The conference rate is in place starting on Thursday, October 10.) The conference runs from 8 a.m.–5 p.m. Central time on Friday and Saturday, October 11 and 12, with continental breakfast and lunch included, and 9 a.m.–12 noon on Sunday, October 13, with coffee and tea provided. Dinner outings at nearby restaurants will be organized for the group, but are not included in registration.

This year’s conference is cosponsored by the National Association of Independent Writers and Editors (NAIWE) — an exciting first-time partnership. To register, go to https://naiwe.com/conference/ or www.communication-central.com.

The central location should be appealing for colleagues who have been interested in previous Communication Central events but found the East Coast location a challenge. We look forward to welcoming you to the Gateway City and an exciting panoply of resources to make your freelance efforts more productive and profitable!

Friday, October 11, and Saturday, October 12, 8 a.m.–5 p.m.
• You Oughta be in Visuals: Make Your Social Sizzle to Fire Up Your Freelancing, Walt Jaschek
Most of us are “word people,” but nowadays, it’s more and more important to promote a freelance business through visual media as well as the standard networking, social media (Twitter, LinkedIn, Facebook, etc.), website, press releases and other traditional efforts. Video content is expected to make up 80 percent of all Internet traffic by the end of 2019. Learn how to use video, Instagram, YouTube, Pinterest, podcasting and similar visual outlets to get the word out about your skills and services. This lively session will get you excited about adding visual elements to your promotional efforts.
• Finding and Working with Independent Authors, Dick Margulis
Independent authors might be the best, and fastest-growing group of, clients for many freelancers to work with, especially because many will pay for skills and services in editing, proofreading, design and layout, and publishing. Learn how to build up your freelance business by finding clients in, and structuring effective, profitable working relationships with, this sector of the publishing world.
• New Angles in Editing, Marilyn Schwartz
Those who revere Amy Einsohn’s classic Copyeditor’s Handbook will be thrilled to know that the University of California Press has published a new fourth edition, substantially revised and updated by Marilyn Schwartz, along with a new companion workbook prepared with co-author Erika Bűky. The Handbook has long served as
a valuable resource for writers and an essential reference for editors and proofreaders at every stage of their careers and in all areas of editing. Get the insider’s take on both the timeless wisdom of this beloved text and some critical new angles in editing that are explored in the revised edition and its accompanying Workbook.
• Working with Word/Acrobat, April Michelle Davis
Whether we like it or hate it, Microsoft Word remains the big dog on the word-processing playground and we all have to use it for writing, editing and proofreading work because it’s what most of our clients use — but using it effectively still presents challenges for many freelancers in publishing. Acrobat is also becoming a standard for not only proofreading, as it was originally designed for, but editing as well. Learn how to make the most of these essential tools, including practical tips and shortcuts/macros, educating clients unfamiliar with the programs, and rescuing documents from those dreaded crashes.
• Build a Better Website to Promote Your Freelance Business, Meghan Pinson and Ruth E. Thaler-Carter
It’s become common knowledge that freelancers need websites to build and support their business efforts. Find out why, and learn how, with tips on how to name your site, what to include, what not to do, how to make your site — and your business — look their best, and how to generate traffic through effective search engine optimization. If you don’t have a website yet, this session will get you started. If you already have one, this session will help you make it better at promoting your business and laying the groundwork for better interactions with clients.
• The Art of Persuasion: How to Get Paid What You Deserve, Jake Poinier
Getting paid what we’re worth is a challenge for freelancers both new and established. There always seems to be a new twist in how clients try to pay less than we expect or think we have earned. Pick up on practical, effective insights into positioning yourself with clients to ensure you generate the fees, rates and overall income that your experience and skills deserve, including tactics for increasing rates from current clients, developing referrals and more.
• Get it in Writing!, Dick Margulis and Karin Cather
The very idea of a contract for freelance editorial work scares many of us silly, so we often agree to projects without having agreements or contracts in hand. That can work — but it can backfire. The authors of The Paper It’s Written On (developed as a result of a previous Communication Central presentation) — one long-time freelance editor/book developer and one attorney/editor — will walk you through why a contract is important and what to include in one.
• The Business of Being in Business, April Michelle Davis
It takes more than good writing skills, a sharp eye for typos, a love of reading, the ability to alphabetize, a cellphone camera, etc., to be a successful writer, editor, proofreader, indexer, graphic artist or any other freelancer. Succeeding means being serious about the concept of being in business. You can be brilliant at what you do and still fail if you don’t set up your freelance effort as a business and treat it as such. Find out how to incorporate key business skills and tools to make your freelancing a success — or a bigger and better one.
• Effective Résumés for Freelancers, Rose “JobDoc” Jonas
Even in these days of online visibility through websites, LinkedIn profiles and similar ways to tell the world how great you are in your freelance niche, you often still need a résumé. Crafting one that works is a challenge, especially for those turning to freelancing after (or while still) working in-house. Find out what does and doesn’t work so you have the right document at hand whenever you need it.
• Your Best Publishing Option: Traditional, Hybrid or Entrepreneurial, Roger Leslie
As a freelancer, you decide how your books come to life. Knowing the key elements of book production, marketing and distribution direct you to the best publishing option for you. Choosing the publishing route that best suits your time, money and energy empowers you to do what you love most as your business and brand grow from a colleague whose goal is to help you “Live the Life You Dream.” Writers can use this session to get their work published; editors and proofreaders will find the session helpful in understanding how to work with aspiring authors.
• What Freelancers (Can) Do, Panel Conversation
You don’t have to be a writer or editor to freelance. Learn about opportunities for proofreaders, graphic artists, website developers, indexers and other types of freelancers — and resources they can use for success.

Sunday, October 13, 9 a.m.–12 noon
Freelancing 101: Launching and Managing Your Freelance Business, Meghan Pinson
Freelancing is a dream for so many people nowadays, and the “gig economy” is only expanding as time goes by. Learn when and how to launch and manage your freelance business to minimize the risks and maximize the advantages, along with tips about balancing work and family, among other important considerations.

2019 C-C conf Registration

2019 C-C Conf Topics and Speakers1

April 22, 2019

On the Basics — Making time for marketing

Ruth E. Thaler-Carter, Editor-in-Chief & Owner

We’ve all heard the seemingly constant drum roll about the importance not only of marketing our editing services and businesses, but of doing so constantly, regularly, eternally. We’re expected to develop and post regularly to our own blogs, comment on colleagues’ blogs, be active in Facebook groups for our various business niches, post often at LinkedIn, blather on Twitter, join in professional associations, participate in the discussion lists and other outlets of those groups, create and send out newsletters, even be visually present in places like Instagram and YouTube. Not to mention attend meetings of those associations, go to the occasional conference, maybe even make presentations.

Oh, and don’t forget learning about and enhancing the keyword and search engine optimization (SEO) aspects of, and updating content at, our websites — assuming we’ve all created websites for our editorial businesses, or had them created for us.

On top of all that, there are also reminders to contact past and potential clients regularly with pitches for new work. It never ends!

Doing all that seems daunting, for introverts in terms of their personalities and extroverts in terms of their energy levels — and, more importantly, seems to leave little time for actual editorial work. One of my clients provides its clients with a list of awards worth entering, and just carrying that out — preparing submissions targeted to various awards, geographies, individuals and services — could require one or two full-time staffers (or freelancers!) with no other responsibilities.

What rarely gets mentioned is how to make time for all that promotional effort when there are actual projects to complete and deadlines to meet (not to mention a personal life). Here are a few ideas.

Oh, and by the way — marketing your skills is important to in-house editorial professionals as well as freelancers, although perhaps not as much. You never know when a full-time in-house job might suddenly go poof! and disappear. If you wait until that moment to start marketing yourself, it will take much longer to get noticed and rehired, and any interim freelance efforts will be much harder.

Start small

To keep from feeling overwhelmed, especially to the extent of letting the pressure to market keep you from doing anything at all, start on a small scale. Don’t commit to blogging every day or posting everywhere every day. Choose a given day, or week, for blog posts, and one or two channels to focus on at first. As the process becomes easier and more routine, increase the scope and frequency of your efforts.

Accountability

Establishing accountability systems is a great way to structure marketing — and work as well. Some colleagues partner with individual accountability buddies to keep themselves on track and make sure that neither marketing efforts nor deadlines go awry. Others participate in accountability groups whose members keep each other on schedule.

One of my online groups invites members to post about their recent successes every Friday. I’m not sure how much good that does for my business, other than keeping me in their minds when members of that group need to subcontract to or refer someone by reminding colleagues of the kinds of projects I handle, but it’s fun to do and a useful reminder of things I might want to add to my website. However, when the new Friday thread would show up, I couldn’t always remember what I wanted to post. I started keeping a Word document on my computer to record a week’s activities, achievements and issues as they occurred; when Friday comes along or I’m ready to do some website updates, all I have to do is copy from there.

Scheduling

One of my clients suggests setting a quarterly schedule for law firms to update attorney bios at their sites, to accommodate news about successes, new professional development activities, pro bono projects, presentations and publications, rankings, and other aspects of individual members of a firm that don’t necessarily change from day to day.

We editors and writers, both in-house and especially freelance, can do the same kind of thing. Having a schedule makes it easier to organize the information you need to add without making it feel quite as daunting to do. If you assign every Monday or Friday afternoon to marketing activities, and put that on your calendar as well, it’s easier to do those activities. Seeing them on your calendar also provides an often-needed nudge to pull together the information you need, or make the effort required, to get it done. It’s always harder to avoid something that’s staring at your from the calendar page or in that to-do list!

Automating

Another helpful approach is to automate your social media postings. There are a number of apps for doing this; you write a post — or several posts — ahead of time and the app sends out the information on a schedule that you set. All you have to do is remember to write something to be disseminated; the app does the rest for you.

Office hours

Using office hours to manage regular work can help free up time to do the marketing activity that we need to do. To keep from being overwhelmed by the combination of client demands or expectations with marketing efforts, set office hours and stick to them (at least as far as clients can see — we can work into the late hours, on weekends and holidays if necessary, but clients don’t have to know we’re doing that).

Many of us put our office hours at our websites. Others craft responses ahead of time to be prepared for those inevitable times when clients ask for work to be done at what we consider unreasonable hours.

Deadline-driven

Another approach is to treat marketing activity as an assignment. This is similar to scheduling specific days to do marketing: Put it on your calendar as if it’s a work deadline.

Networking

You knew I couldn’t write about a business aspect of editing without mentioning networking. Being active and visible in professional organizations, discussion lists, LinkedIn and Facebook groups, Twitter, etc., is essential to your marketing activity. Networking is where you meet and are met, see and are seen. The more people see that you are someone with skills who is worth working with, the more business you will generate.

Rewards

Beyond all of these approaches, some of us respond best to rewards. Be your own Pavlov and build in treats to motivate yourself to market your freelance business. A day off, a brisk walk, a generous helping of chocolate or ice cream, a movie outing … whatever makes you feel good about accomplishing a marketing goal, give yourself a reward for making progress. Sometimes the carrot of that reward is all it takes to push yourself to include a marketing effort on a busy day. And it doesn’t have to be a major move. Something as basic as updating a LinkedIn profile, adding new language to a website, answering a question at a discussion list, attending a networking event — it’s all grist for your marketing mill.

How do you make time for marketing your editorial work? What has worked best for you?

Ruth E. Thaler-Carter (www.writerruth.com) is the editor-in-chief and — as of 2019 — owner of An American Editor and an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, nonprofits and companies worldwide. She also created and hosts the annual Communication Central “Be a Better Freelancer”® conference for colleagues (www.communication-central.com), this year co-hosted with the National Association of Independent Writers and Editors (www.naiwe.com). She can be reached at Ruth.Thaler-Carter@AnAmericanEditor.com.

April 12, 2019

On the Basics: Finding joy in what we do

By Ruth E. Thaler-Carter, Owner, An American Editor

Decorating/cleaning maven Marie Kondo hit the headlines recently when she was (somewhat mis)quoted as saying that no home needs more than 30 books. Those of us in the editing/publishing profession may have consigned this pellet of her advice to the litter box (we probably all have that many style manuals, dictionaries, grammar books and related tools of our trade, and that’s before we even get to reading for pleasure!).

However, one aspect of Kondo’s advice or approach to cleaning and decorating that we can consider is to find joy in our work lives. For Kondo, anything that doesn’t “spark joy” when you pick it up and think about its role in your life should be discarded. Can we take a similar approach to writing, editing, proofreading and related projects?

Sure!

Projects or clients that don’t spark joy should be avoided or dismissed. Of course, we don’t always know that a project or client — or regular job — will spark the opposite of joy until we’re neck-deep in a difficult project, entangled with a challenging client, or fending off an unpleasant boss or co-worker, but keeping this philosophy in mind as we start new work relationships can be an important first step in sparking and maintaining joy in our work.

Finding joy

If our editorial work doesn’t spark joy, why are we doing it? Life is too short to invest a lot of energy and effort into doing work that we don’t enjoy. Of course, we all encounter projects that are difficult or boring, and clients who are … challenging to work with or for, but those should be the minority in your portfolio. There should be at least one project — ideally most, if not all, of them — that is a joy to do, both in terms of the work and the client. Most of us also have encountered workplaces that spark more fear, resentment, anger or depression than joy — such conditions might be why many of us become freelancers.

We can’t always afford to walk away from a job, whether it’s in-house or freelance, but there’s value in seeking to get joy from what we do, and in using the idea of sparking joy as a basis for whether to keep going or start looking for alternatives.

I find great joy in writing articles that clarify intricate topics, introduce readers to new ideas and people, expand my horizons of contacts and knowledge, and generate a payment that I find acceptable. I find joy in editing and proofreading material to make my clients look better (see https://americaneditor.wordpress.com/2015/01/26/on-the-basics-a-love-of-editing/ for details). Seeing my name on my work, whether it’s in print or online, also evokes joy; even after all my many years in business as a freelance writer/editor, there’s still something thrilling about such recognition and visibility. It always feels like the first time.

It also sparks joy when clients pay not only well but promptly (so I make it easy for them to do so by using resources like PayPal and direct deposit). Getting repeat projects from clients, especially when I don’t have to ask to be hired again, is another aspect of a freelancer’s life that creates joy (and sometimes relief).

Those are practical aspects, of course, especially for those of us who are freelancers rather than in-house workers. The more philosophical or even emotional aspect is the joy created by receiving thanks and compliments for my work. I’m pretty confident of my skills and my value to clients, but it always feels good to have that validated — so good that I keep every single compliment in a file and post many of them to my website as testimonials.

Those comments have another role in our lives: When a client, colleague or employer is being difficult, or a project is not generating any joy, glancing at some of those compliments can turn the tide from depressed to delighted.

Clients benefit from being generous with praise and appreciation, too; those who provide such feedback are the ones who go to the top of my list when someone needs work done in a rush.

Avoiding hassles

There’s certainly no joy in dealing with difficult clients or projects. We can adapt Kondo’s philosophy to our editorial work by heading off many hassles through good ol’ common sense. While many colleagues have managed without contracts for years, we can protect ourselves from problems by using contracts when working with new clients. A contract doesn’t have to be complicated; it can be a straightforward statement of what you will do, at what length (number of words for a writing assignment, number of pages for editing or proofreading — with a definition of “ page”!), when, etc. (For invaluable insights into contracts, get a copy of The Paper It’s Written On, by Dick Margulis and Karen Cather.)

Imagine the joy of having language in place to rely on if a client is late with sending their project to you but still expects you to complete it by the original deadline; adds more interviews or other topics to a writing assignment, or additional chapters (plus an index, glossary, appendix or three …) to an editing project; tries not to pay, or at best, pays very slowly and very late; wants to acknowledge your services even after rejecting most of your suggestions and edits …

Weeding out the weasels

As Kondo implies, it’s possible to weed out our clients much as we might weed out our wardrobes and homes (we won’t include bookcases here). Because I have much too much stuff, including outfits I’ll probably never wear again, I don’t let myself buy anything new unless I get rid of something old.

We can manage our editorial businesses similarly: If you’re feeling overwhelmed, bored, frustrated or annoyed by the demands that a low-paying client or unpleasant workplace makes on your time and/or energy, make the effort to find one that pays better, or at least treats you better. Then you can ditch whatever has been creating negativity and taking your attention away from opportunities that give you joy in your worklife.

What sparks joy in your editorial work? How do you find and keep that feeling if a project, client or regular job starts to suck the joy out of your life?

Ruth E. Thaler-Carter (www.writerruth.com) is the editor-in-chief and — as of 2019 — owner of An American Editor and an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, nonprofits and companies worldwide. She also hosts the annual Communication Central “Be a Better Freelancer”® conference for colleagues (www.communication-central.com), this year co-hosted with the National Association of Independent Writers and Editors (www.naiwe.com). She can be reached at Ruth.Thaler-Carter@AnAmericanEditor.com.

March 21, 2018

On the Basics — Tackling the Other Kind of Writer’s Block

Ruth E. Thaler-Carter

There are two kinds of writer’s block. The one most of us are familiar with is when you have trouble starting to write something, whether it’s an assignment or just for yourself. You sit in front of the screen (or at the typewriter, or with your pen and pad; some of us still like the old-style writing implements) and nothing happens. If you write nonfiction, you have interview notes and background material, but you can’t put them together. If you write fiction, your imagination has fled, your ideas have dried up, your characters are flat and stale. Nothing flows. It’s terrifying.

A block can be caused by fear of rejection, feeling intimidated by a prestigious assignment, and any number of other emotional issues. Plenty has been written about overcoming writer’s block. Most suggestions involve stepping away from the project. I don’t avoid writing if I get blocked, though.

I’ve been lucky to rarely experience true writer’s block. I might procrastinate on starting to write something, but that’s a little different from actually being blocked.

The few (thankfully) times I’ve had to cope with traditional writer’s block, the easiest way to break free has been to write a letter, usually to my mother. Even after I moved back to my hometown and there was no need to write letters any longer because she was either across town or right downstairs, and even since she died, I would write letters to her if I couldn’t get started on a writing assignment.

There’s something about writing to someone who will be completely accepting and uncritical that frees up my mind and my muse. After a couple of paragraphs, I’m ready to plunge back into my current assignment and get it done.

Another Type of Block

The writer’s block that is less well-known and less-discussed is one against revision — the inability to rewrite something you’ve actually managed to write. Not so much for yourself, but for an assigning editor or client. I’m lucky again that I’m not often asked to do any major revisions on what I write, but it does happen on occasion, and I hate it.

Once I’ve done my interviewing and research, crafted a draft, edited myself, proofread the result, and sent off the article, I’m done. It’s out of my head and heart. I’m eager to see it in print or online, but I don’t want to revisit it (unless I have ideas for repurposing it somehow). Being asked to revise is frustrating at best and feels impossible at worst.

I’m not talking about minor details where an editor might question a turn of phrase or ask to confirm a factual detail. I’m talking about substantive revision for some reason. Usually that reason is that the editor or publication has decided to take a different angle than originally planned. It isn’t that I didn’t do a good job or didn’t fulfill the requirements of the assignment; it’s that someone wants additional information or to have the information approached from a new direction. (This is when, by the way, contract language protecting against change of scope is invaluable. If I get paid more to do a substantive revision, that helps oil the wheels of my brain and unblock my ability to respond.)

Several years ago, I pitched an article to a magazine for writers that I would love, love, love to be published in. I did something I rarely do: wrote the story and sent it on spec (that is, on speculation — without a contract or agreement, in the hopes it would be accepted; more about that in a future essay). They liked it, but asked for extensive revisions. It’s been sitting in a folder ever since. I was and still am totally stuck; I just can’t wrap my brain around what they want. The problem probably is that the revision request isn’t specific enough for me to respond to it. I can answer actual questions, but taking a whole new approach to the subject seems to have jammed my gears completely.

Every once in awhile, I take out that typewritten manuscript (that should tell you how long ago this happened) and think about re-crafting it for re-submission. I’m not sure if I could even reach the person who was the subject of the article; he might not be alive any longer. The editor who responded to the original submission is no longer at the magazine, which might actually work in my favor; the current editor might like the unrevised version! But the thought of that unfinished, and thus unpublished, piece is like the irritant in the oyster, and I want it to evolve into that bright, beautiful pearl.

It’s quite possible that just writing about how difficult it can be to revise what I thought was a finished work might do the trick and help me find a way into a new version of this article. One approach might be to go back to my original notes and start as if I hadn’t written the first version at all. One can hope.

The Blocked Editor

Writer’s block, obviously, applies to writers — but editors get blocked, too. A very dry or complex manuscript, a first project for a prestigious client, a huge manuscript that takes longer than expected, the need to learn a client’s wacky house style … an editor can get stuck and feel unable to keep going with a demanding project. Even an enjoyable project can push an editor into a work blockage if it collides with something less-interesting to work on, requires using a different style from your usual one, or arrives when you’re struggling with health or personal issues.

Traditional approaches to writer’s block can work for blocked editors.

  • Step away from the computer and your desk or home office, and go out for a walk.
  • Play a game.
  • Treat yourself to a meal or movie with a friend or family member.
  • Switch to another project.
  • Post to a friend’s or colleague’s blog.
  • Spend an hour or two on a craft project.
  • Envision how good it will feel to get it done — or how you will spend the fee.
  • Write a letter to someone.
  • Switch to another project for a while.
  • If the deadline isn’t imminent, give yourself a couple of days or the weekend off.

Just as I was writing the first draft of this post, I got a message from Writer’s Digest magazine with a mention of what might be a useful resource for anyone else stuck in this situation: Write and Revise for Publication by Jack Smith. I just might get a copy and see if it can help. In the meantime, I might take another look at that folder. The subject’s organization doesn’t seem to exist any longer, but maybe I can revise that story and get it out to the world — an updated version might look good to another market entirely.

Have you been blocked on a project? If so, how did you get yourself jump-started so you could finish it up?

Ruth E. Thaler-Carter (www.writerruth.com) is the editor-in-chief of An American Editor and an award-winning provider of editorial and publishing services for publications, independent authors, publishers, associations, not-for-profits, and companies worldwide. She also hosts the annual Communication Central “Be a Better Freelancer”® conference for colleagues. Ruth can be contacted at Ruth.Thaler-Carter@AnAmericanEditor.com.

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